Engineer

Description

The company is a global technology firm that helps manufacturers become more productive, sustainable, and agile. It employs more than 28,000 people.

Its customers include food producers, medicine manufacturers, water treatment operations, and green mobility businesses.

The role supports customers who run critical automation and safety systems, working with customer teams, project staff, and engineers to deliver maintenance, commissioning, troubleshooting, and emergency help.

You will report to the Support Manager and be based in Maldon, UK, on an onsite basis.

Responsibilities

• Give technical support, maintenance, troubleshooting, and emergency response for customer automation and safety systems.
• Visit customer sites onshore and offshore for health checks, servicing, installation, commissioning, and support work.
• Cover out-of-hours support in the UK and abroad as part of a rota.
• Work on current and legacy control and safety platforms, including Allen-Bradley, Trusted, AADvance, Regent, ICS2000, SSD, and SFD.
• Write site visit reports, method statements, and risk assessments, then follow issues through to resolution and closeout.
• Travel regularly to customer sites in the UK and internationally.

Requirements

• Hold a bachelor's degree in engineering or a related field.
• Have experience supporting industrial control and safety systems in oil and gas, petrochemical, pharmaceutical, or similar process industries.
• Hold a valid driver's license.
• Preferred: have at least 2 years of related experience.
• Preferred: have experience with the company platforms such as Allen-Bradley ControlLogix, PLC-5, SLC500, Trusted, and AADvance.
• Preferred: have experience integrating third-party automation systems and equipment.
• Preferred: know SCADA and HMI platforms such as FactoryTalk View, Cimplicity, Wonderware InTouch, and Panorama.

Conditions

Your base is Maldon, UK, with onsite working and regular travel to customer sites in the UK and abroad.

You will be on an out-of-hours support rota.

The company welcomes applications from people who do not match every qualification in the posting.

Benefits

• Paid time off beyond the statutory minimum.
• Maternity and paternity leave, with 100% of salary paid for the first weeks.
• Private medical plan with access to private treatment and Digital GP services.
• Life assurance.
• Defined contribution pension with employer contributions.
• Group income protection, paying out if you cannot work due to chronic illness.
• Cycle-to-work scheme through salary sacrifice, with tax advantages.
• Employee sports and social club with discounts on cinema, theme parks, theatre, and other attractions.
• OnTrack wellbeing platform that encourages movement and healthy habits.
• Employee assistance programme with personal coaching and resources for physical, mental, and emotional wellbeing.
• Calm Premium for relaxation, meditation, focus, and sleep.