The company builds enterprise financial technology software for large mortgage servicers.
You will own rollouts of that software at client organizations, connecting customer operations, product and engineering to turn complicated workflows into working setups with measurable results.
Responsibilities
Guide each deployment from learning how a client operates through setup, rollout, adoption and outcome tracking.
Travel within the US to client sites, about 10% of the time, to watch workflows, study data and fix operational problems on the ground.
Work with product and engineering to reshape legacy manual processes into software that scales.
Make well-reasoned calls when information is partial or unclear.
Create playbooks, internal tools and procedures that speed up future rollouts.
Requirements
3 to 8 years of professional experience, with at least 3 years gained in the US.
Background in consulting, investment banking, private equity, hedge funds or a fast-scaling startup, including work in core business functions.
A steady job history, with each prior role lasting more than one year.
Prior experience building playbooks, tools or processes from scratch.
Solid hands-on skill with AI tools and coding agents, plus working familiarity with SQL, Python and data warehousing.
Sharp analytical ability, strong ownership, and comfort working in ambiguous settings.
An undergraduate degree from a respected university.
Conditions
Base pay ranges from $140,000 to $200,000 per year.
Visa sponsorship is offered.
Hybrid role based in San Francisco, California or New York City, with 3 to 4 days per week in the office.
Where you’d work
From the office, 4 or more days a week in the office