Deployment Strategist

Description

About Lightfield

Lightfield is reimagining CRM as a world model of a business. By learning from emails, meetings, and customer conversations, we’re building a living understanding of how a company works—so AI can help teams anticipate what comes next, make better decisions, and take action.

More than 5,000 companies have used the product since its November launch. We’ve raised more than $70M from Andreessen Horowitz, Coatue, Maverick Ventures, and Greylock to attack the biggest software category in the world. We previously built Tome, which reached more than 25 million users, and our team brings experience from Llama, Instagram, Google, and Salesforce.

About the Role

We're hiring founding Deployment Strategists for our Growth & Delivery team.

The team deploys Lightfield for customers, delivers their pipeline generation motion, supports strategic deals alongside our leadership team, and drives special projects across GTM and business operations.

You'll work directly with founders and their teams to deploy Lightfield as the system their company runs on, build their customer memory, put agents to work generating pipeline, and help their business grow. The agents do the work—you bring the judgment and taste that guide them, and the advisory relationship with the customer.

You're both an operator and a builder: running many customer deployments at once, and turning what works into playbooks the whole team can run.

Responsibilities

• Own each customer's deployment end to end: set up their workspace, migrate their data, build their customer memory, and enable their team, so Lightfield becomes the system their company runs on
• Deliver pipeline generation for a portfolio of customers: understand each business, define the ICP and targeting strategy, and direct Lightfield's agents from first outreach to booked meetings
• Advise founders and GTM leaders on their go-to-market and how to put AI agents to work in it
• Own the outcomes: time-to-activation, meetings booked, and the quality of the pipeline behind them
• Support strategic deals alongside our leadership team, from scoping POCs to helping convert evaluations into customers
• Take on special projects across GTM and business operations, from business analysis to competitive research to new initiatives
• Turn what works into playbooks, and feed what you learn back to product so the agents get better

Requirements

• 3+ years of experience in consulting, banking, investing, or go-to-market and operating roles
• A strong generalist, comfortable across delivery, growth, and customer-facing work. You don't wait to be handed a lane and instead figure out what needs to happen and do it
• A trusted advisor to founders and GTM leaders - curious and analytical, able to read a business and its customers quickly, move from qualitative signals to a clear hypothesis, and back your view with data.
• A systems thinker who brings structure to open-ended problems and builds playbooks and repeatable processes, not just completed tasks
• High agency and thrives in ambiguity, able to independently drive projects and deliver results in a fast-moving environment
• Comfortable going technical: you can reason about data models and integrations, configure workflows, and tune how an agent behaves
• You're excited about AI agents and the opportunity to deliver customer outcomes with them
• Eager to learn GTM and outbound. Prior experience is a plus, not a prerequisite

Benefits

• Competitive salary
• Meaningful early equity
• Health insurance (medical, dental, vision)
• 3 weeks of PTO
• 11 paid company holidays + we enjoy a winter holiday break
• 3 months of paid family leave
• Wednesdays work from home
• Regular team dinners, events, offsites, and retreats
• 401k plan
• Other perks include: commuter and lunch stipend