Business Intelligence Specialist

Description

The Credit Loss Allowance & Business Insights group works with the company's historical and current data to build metrics and reporting that help shape business decisions for Credit Card and Personal Lending products.

The team builds the tools, reports, dashboards, cubes and scorecards that deliver data to business partners across the enterprise.

The role is a senior-level position in which you act as a subject matter expert for the Cards and Personal Lending Risk teams, covering reporting, analytics and design, development and rollout of reporting solutions for Credit Card and Personal Lending risk.

Joining this group gives you room to grow your career and to help the company serve its customers in new ways.

The Analytics, Insights, & Artificial Intelligence line of business is the group this role sits in.

The company is one of the largest banks in North America, serving more than 27 million households and businesses in Canada, the United States and abroad with over 95,000 colleagues.

Compensation is designed to let colleagues move through the salary range as they grow in their role, and the pay offered may depend on skills, experience, job knowledge, location and business needs. You are welcome to ask your recruiter about pay.

Responsibilities

• Set direction and lead planning for all business-relevant information, including technical direction.
• Work with business leads to gather information needs and state them clearly enough for BI specialists to act on.
• Work with data owners to find the data elements that meet reporting needs, and with partners to define metrics.
• Simplify existing reports by removing errors and duplication.
• Run proactive and reactive ad-hoc analysis to spot and address current and emerging risks.
• Identify business drivers, definitions and metrics so you can interpret results, act on them and give clear direction.
• Own the build and rollout of portfolio reporting, such as acquisition, attrition and portfolio growth.
• Gather business requirements for reporting projects.
• Provide data analysis that shows operational and product trends.
• Build complex BI reports, analyses and assessments for a function or the whole enterprise.
• Prepare and present your point of view to management or a wider audience.
• Follow internal policies, procedures and applicable regulatory guidelines.
• Review internal processes and activities and suggest ways to improve efficiency.
• Give regular project status updates and share knowledge within the team and across businesses.
• Help identify and reduce pockets of risk within the Cards and Personal Lending portfolios.

Requirements

• An undergraduate degree or a technical certificate.
• Seven or more years of relevant experience.
• Experience with SAS, SQL or other coding languages.
• Proficiency in Microsoft Azure (Rahona), Databricks, Python, Power BI and Tableau.
• Excellent comprehension skills so you can understand business requests.
• Knowledge of Credit Card and Personal Lending product suites is an asset.
• Experience in Risk or knowledge of risk metrics is an asset.
• Mainframe coding in JCL is an asset.

Conditions

Location: Toronto, Ontario, Canada.

Hours: 5 days.

Pay range: $96,900 to $136,800 CAD.

Provincial employment regulations apply, and each province or territory in Canada may have its own rules and requirements.

The company is committed to equal opportunity.

Benefits

• Total rewards include base salary, variable compensation, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and recognition programs.
• Regular career and performance conversations with your manager.
• Access to an online learning platform and a range of mentoring programs.
• Training and onboarding sessions.