Associate Curriculum Developer, Regional Training Lead (Remote, GBR)

Description

The company is a cybersecurity firm, operating since 2011, that helps organisations protect their people, processes and technology. Its platform is AI-native, and its systems handle almost 3 trillion events a day, a volume that grows every day.

Customers in every industry rely on the company to keep their operations running and their communities safe.

The company expects staff to use AI responsibly to work faster, learn more and solve problems. Flexibility and autonomy come with the role.

This mid-level role leads onboarding and training for the company's managed service analysts in your assigned region. It combines people management, operational ownership and hands-on training.

You will work with Training & Onboarding leadership and Curriculum Developers to keep training consistent worldwide while adapting it to regional needs. You will provide follow-the-sun cover for training platforms, help administer systems in the region and make sure staff can get help in real time.

The Training & Onboarding team designs, delivers and scales learning for analysts around the world. It is a small, collaborative group that works closely with regional leaders, onboarding leads, Curriculum Developers, Service Assurance and other teams.

The team works remote-first, so trust, ownership and clear communication matter. As the regional extension of that team, you are the local expert for training consistency, regional visibility and on-time delivery of onboarding.

The role suits someone organised and keen to raise employee readiness and performance, who is comfortable in a quick-moving, globally spread setting.

Responsibilities

• Lead regional training coordinators and team trainers, making sure they follow Training & Onboarding processes, SOPs and expectations.
• Own onboarding for every new hire in the region, keeping quality consistent and making sure people move through required learning paths on time.
• Keep training content current by updating materials when processes change, checking content health and reflecting current tools, workflows and best practice.
• Provide real-time training and system support in the region as part of the follow-the-sun model for Training and Onboarding platforms.
• Work with Curriculum Developers to create, maintain and improve content, adding regional input and checking accuracy and relevance.
• Review training data and metrics to spot knowledge gaps, regional trends or performance problems, then propose fixes or targeted action.
• Help gather and rank regional training needs so they fit the wider strategy and roadmap.
• Keep regional leaders, onboarding leads and cross-functional partners informed on progress, issues and upcoming work.
• Ensure the region adopts the onboarding standards and content that Training & Onboarding owns, adjusting delivery and daily operations to local workflows and schedules.
• Maintain documentation, Jira tickets and training records for transparency and ongoing improvement.
• Deliver hands-on training or facilitate support sessions when needed.

Requirements

• Background in training, enablement, onboarding or similar operational work.
• Proven ability to manage people and hold distributed teams accountable.
• Strong organisation, with the skill to track training progress, follow metrics and spot areas to improve.
• Experience analysing data to find deficiencies, trends or readiness gaps and proposing solutions.
• Clear communication and teamwork across time zones and global teams.
• Working knowledge of learning management systems such as Docebo or an equivalent.
• Experience with Jira or similar project and workflow tools.
• Ability to work alone, set priorities and deliver results in a quick-moving environment.
• Enthusiasm for improving onboarding, training and knowledge development.
• Proven use of AI tools to improve decisions, streamline workflows and processes, raise efficiency and drive business results.
• Bonus: experience creating or editing training content with tools such as Articulate 360, Rise or similar.
• Bonus: previous delivery of technical or cybersecurity training.
• Bonus: experience supporting global teams or a follow-the-sun operating model.
• Bonus: background in curriculum design, instructional design or enablement strategy.

Conditions

Remote role based in the UK (GBR).

Distributed, remote-first working with follow-the-sun coverage.

The company is an equal opportunity employer that bases employment decisions on valid job requirements and supports veterans and people with disabilities through its affirmative action program.

Benefits

• Market-leading pay and equity awards.
• Physical and mental wellness programmes.
• Competitive holiday and vacation allowance.
• Paid parental and adoption leave.
• Professional development open to all employees, whatever their level or role.
• Employee networks, local neighbourhood groups and volunteering opportunities.
• Lively office culture and top-tier amenities.
• Certified as a Great Place to Work across the globe.