Working Student IT Helpdesk (m/f/d)

Description

Mission Brief

We move fast, build rockets, and need IT that works. This is an on-site role at our new HQ in Parsdorf. As Working Student IT Helpdesk, you will be the hands-on all-rounder who helps keep our office and shop floor running: laptops, accounts, accessories, printers, meeting rooms, shop floor devices, and whatever blocks people from getting work done.

This is not a ticket-forwarding role. You go where the problem is, fix what you can, and make sure our teams have the tools they need to execute.

Responsibilities

• Set up laptops, accounts, phones, peripherals, and standard workplace equipment.
• Support users directly in the office and on the shop floor - fast, practical, hands-on.
• Troubleshoot common IT issues across Windows, Microsoft 365, printers, meeting rooms, networks, and shop floor devices.
• Prepare, hand out, collect, and maintain IT equipment.
• Document simple fixes, recurring issues, and hardware inventory cleanly.
• Help the IT team improve basic processes instead of repeating the same manual work forever.
• Qualification Checklist
• Currently enrolled as a student in IT, Computer Science, Engineering, or a related field.
• Hands-on IT experience and the willingness to fix things, instead of just talking about them.
• Basic understanding of Windows, Microsoft 365, hardware setup, networks, and common workplace IT issues.
• Comfortable walking across office, production, and test areas to solve problems where they happen.
• Structured, reliable, service-minded, pragmatic, and not afraid to get your hands dirty.
• Fluent English; German is a plus.

Benefits

• Employee Participation Program: Share in our success through our virtual company share program
• 30 days of vacation: Enjoy the days off to relax and recharge
• Company pension plan: Secure your future with our company pension plan, featuring a 20% employer contribution after the probation period
• Subsidised lunch: Stay energised with delicious, subsidised lunches every day
• Public transport ticket: Commute with ease using a fully financed Deutschlandticket
• Rental clothing with laundry service: Enjoy hassle-free workwear with our convenient rental clothing and laundry service
• Sport Clubs membership: Stay fit with our sponsored sports club memberships (EGYM Wellpass)
• Individual learning allowance: Grow your skills with an individual learning budget granted after the probation period
• Childcare allowance: Receive a childcare allowance for your non-school-age children
• And Much More! Discover additional perks and benefits when you join our team.
• Who we are
• We are Isar Aerospace and we are at the forefront of New Space building a modern space business to enable faster, better and cheaper access to space.
• Our mission is to help democratise space and use it for good in order to improve life on Earth now and for the future generations.
• We are a fast-growing company aiming to provide sustainable and environmentally friendly launch solutions for small and medium-sized satellites and constellations into Low Earth Orbit. The company is privately funded by world-leading technology investors with strong commitment and support and our team is made of driven and talented people with a real passion for space innovation.
• We're making rockets in a way that hasn't been done before disrupting a traditional industry. If you are up for the challenge, want to work on cutting-edge projects and be part of a team changing the world for better, come, join us and launch your career!
• Want to find out more about us?
• Visit www.isaraerospace.com
• Data Protection
• We process your personal data for the purpose of managing the recruitment process and assessing your application. For detailed information on how your data is processed, including your rights, please refer to our Privacy Policy .
• Disclaimer
• Isar Aerospace SE is an equal-opportunity employer committed to fairness and inclusivity. We do not prioritize any specific religion, gender, nationality, or background. Due to security clearance requirements, affiliations with countries listed under § 13 para. 1 no. 17 SÜG may affect the application process. All qualified applicants are encouraged to apply.