Technical Architect / Senior Technical Architect - Missionforce

Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the 1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Salesforce Professional Services is hiring Technical Architects to join the Missionforce team. As a Technical Architect, you will be serving as a strategic advisor and Salesforce product and platform expert to the company’s largest, most complex customers in the Defense & National Security space.

The Technical Architect / Senior Technical Architect plays a pivotal role in both presales and implementation, shaping, scoping, and solutioning engagements to set customers up for success. This leader provides technical oversight and execution leadership on large-scale and mission-critical engagements while also serving as a trusted mentor to Salesforce teams and Federal clients. They're responsible for driving architectural excellence, strategic customer alignment, and fostering a high-performance culture within their teams.

Your Impact

Serve as a trusted advisor to the client

Identify and lead internal critical initiatives to grow the consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise

Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value

Work collaboratively, having very strong communications skills, especially in teaching complex concepts and creative, prescriptive thinking

Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution

Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners

Review and correct project/program direction, approach, and key artifacts to keep programs on track, while ensuring solutions are extendable and maintainable going forward

Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs

Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform

Minimum Requirements

8+ years enterprise architecture or consulting experience on the Salesforce Platform

Strong application design skills combined with strong data, integration, and security architecture skills

Strong presentation skills. Able to effectively present and defend a point of view to a variety of audiences

Thorough individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies

Strong communication skills, both written and verbal. Able to effectively develop materials that are appropriate for the audience

A great listener with the ability to connect with people in diverse roles

Proven ability to analyze, design, and optimize business processes via technology and integration

Resourceful and innovative thinker who can work through and solve problems

Preferred Requirements

Metro DC located

Active Clearance (Secret, TS, TS/SCI or TS/SCI with Poly)

Salesforce Certified Technical Architect (CTA) or multiple Salesforce Architecture certifications

Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Experience in public sector digital transformation initiatives

Hands-on experience with Public Sector Solutions (“Agentforce Public Sector”)

Ability to convey and convince customers of best practices at various levels within a large organization

Application design and development background

Travel may be required and varies depending on the client requirements

Qualification for this job is contingent upon acceptable results from a background investigation and your obtaining and maintaining the specific level of U.S. Government security clearance required for this role. U.S. citizenship (U.S. born or naturalized) required.

NOTE: By applying to the Technical Architect posting, recruiters and hiring managers across the organization hiring Technical Consultant will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.

This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.