Sr Engagement (Project, Delivery) Manager - Higher Education & Nonprofit

Description

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

Workday is the leader in enterprise-class, software-as-a-servic​e​ (SaaS) solutions for managing global businesses. Our solutions combine the lower cost of ownership of SaaS with a modern approach to applications. Founded by PeopleSoft veterans Dave Duffield and Aneel Bhusri, Workday delivers Human Capital Management, Payroll, Financial Management and Student solutions for midsize and large organizations.

As an Engagement Manager in our Higher Education practice, you will be the key player on a team that guides customers through the deployment lifecycle, solution delivery, and issue management by partnering with Workday Delivery leadership, consultants, and resource management. You will be the Workday leader responsible for managing the Customer experience through deployments. You will be tasked with managing a portfolio of project engagements, including external customer facing engagements (initial and subsequent add-on deployments) as well as internal Workday engagements.

About the Role

As an Engagement Manager, you will ensure the successful implementation of the Workday products for our Higher Education customer base. The Engagement Manager, through building key relationships with the client executive leadership and implementation team(s), will drive the implementation from planning through multiple moves to production. In addition, you will be involved in the development of several key project deliverables (e.g., charter, project/staffing plan, issue logs, project status reporting, etc.) and work with the Client PM to resolve issues that stand in the way of project success. The Engagement Manager will also be tasked with managing to the agreed upon budget and delivering the project profitably.

What you’ll be doing:

Project manage one or more Workday product implementations concurrently

Participate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOW

Provide guidance and mentoring to Professional Services resources working on your implementations

Ensure projects are properly planned and staffed

Manage and measure project performance using appropriate tools and techniques

Perform risk management to minimize project risks

Work with the client PM to identify/resolve all issues that could impact project scope and/or timeframes

Present at Executive Steering Committee meetings

Ensure the client takes advantage of Workday best practices

Be a liaison for Professional Services when interacting with sales and/or development

Identify opportunities to position other service offerings

Ensure the client can serve as a reference upon completing their implementation

Assist in the transition of the customer from Professional Services to Product Support

Ensure the project is delivered within the budget outlined in the SOW

Present client with change orders in the event they're asking Workday to perform tasks that are outside the scope of the SOW

Expected results within 12 months:

Become a specialist in Workday's Implementation Methodology as well as the Student Deployment Approach for use on all engagements

Demonstrate competency in the Workday Platform and Student product suites

Full project P+L ownership

Requirements

• Basic Qualifications: Sr Engagement Manager (P4)
• Demonstrable experience (6+ years) of project managing Medium and/or Large Enterprise ERP solution preferably within the Higher Education customer base.
• Prior consulting experience (6+ years) either as an internal consultant or with a consulting/software company.
• Experience implementing (6+ years) Workday, Oracle, PeopleSoft, SAP, Ellucian or a similar application.
• Working knowledge (4+ years) with at least one of the following: HCM, Financials, SIS (Student Information System) business areas.
• Basic Qualifications: Principal Engagement Manager (P5)
• Demonstrable experience (8+ years) of project managing Medium and/or Large Enterprise ERP solution preferably within the Higher Education customer base.
• Prior consulting experience(8+ years) either as an internal consultant or with a consulting/software company.
• Experience implementing (8+ years) Workday.
• Working knowledge (6+ years) with at least one of the following: HCM, Financials, SIS (Student Information System) business areas.
• Other Qualifications (preferred):
• Previous experience with project management tools (Microsoft Project, Smartsheets, etc).
• Experience in project management incorporating financial business processes and financial reporting
• Experience overseeing 3rd parties on a project
• Business development experience
• Previous service sales experience is a plus. Successful candidates have a balance of functional (business) and technical experience
• Demonstrated executive presence, including outstanding communication skills, confidence, and the ability to inspire and influence others, is highly valued.
• Strong influencing skills, including persuasive communication and the ability to drive consensus and effectively collaborate with stakeholders, are crucial.
• Proven ability to effectively lead service delivery, ensuring customer satisfaction through streamlined processes, efficient resource allocation, and a focus on meeting expectations, is essential.
• Excellent time management skills, with the ability to prioritize, organize, and effectively handle workload to meet scheduled completion dates and enhance productivity, are key to success in this role.
• Ability to travel 50 percent or more of the time
• Posting End Date : 10/31/26
• The application deadline for this role is the same as the posting end date stated.
• Workday Pay Transparency Statement
• The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here .
• Primary Location: USA.GA.Atlanta
• Primary Location Base Pay Range: $122,800 USD - $184,200 USD
• Additional US Location(s) Base Pay Range: $116,600 USD - $207,200 USD
• Additional Considerations:
• The application deadline for this role is the same as the posting end date stated as below:
• 10/31/2026
• Our Approach to Flexible Work
• With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
• Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.
• Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
• Workday is committed to providing reasonable accommodations for qualified individuals during our application process, in order to perform one or more essential functions of their job, as well as regarding the use of AI tools for employment decision-making to any degree. Please see below for more details including how to request an accommodation as a qualified veteran, due to a disability or for religious reasons, or as otherwise provided under applicable law.
• Workday prohibits taking adverse action against any candidate or employee for reporting a possible violation of this policy, requesting one or more work accommodations, exercising a privacy right, or cooperating in an investigation in accordance with applicable law. Any employee who retaliates against a candidate or employee for doing so may be subject to disciplinary action, up to and including termination of employment, to the fullest extent allowable under applicable law.
• Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
• At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers.
• Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.
• In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.