Solution Consultant

Description

Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers’ whole online journey.

We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We’re here to stay—and we’re looking for team members who are excited to drive impact and help us scale even further.

Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler—for our customers, their customers, and each other.

Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our contentsquare.com or @contentsquare-ext.com domain. For more information, visit our careers blog.

Contentsquare is seeking a Solutions Consultant to join our Northern Europe team, focusing on the Nordics. As a trusted advisor throughout the sales cycle, the Solutions Consultant plays a pivotal role in shaping how prospective customers understand the power of our digital experience analytics platform. This role combines a passion for customer experience (CX), data-driven decision-making, and strategic storytelling to clearly articulate the value Contentsquare brings to leading brands across industries.

Our Solutions Consultants are the bridge between technical possibility and business value. They blend the art of persuasive storytelling with the science of analytics, helping customers envision and realize the impact of Contentsquare on their digital strategy. From discovery to demo, they drive confidence in our solution by aligning customer challenges to real-world use cases and measurable outcomes.

Responsibilities

• Design and deliver immersive, storytelling-based product demonstrations that showcase Contentsquare's value across web, mobile, and app experiences
• Lead discovery sessions and technical deep dives, leveraging frameworks like Command of the Message and MEDDPICC to uncover and align to prospect pain
• Own and execute Proof of Value (PoV) engagements that emphasize business impact, insight delivery, and time to value
• Champion AI-Driven Storytelling: Confidently leverage Contentsquare's AI-powered capabilities (including behavioral anomaly detectin, session intelligence, and automated insights) to build compelling, outcome-focused narratives that differentiate us to prospects.
• Work at the Pace of Modern Sales: Actively integrate generative AI tools into your daily workflow to accelerate account research, synthesize discovery calls, and elevate your demo preparation.
• Partner daily with Account Executives, Marketing, Product, and Customer Success to ensure a seamless and value-driven buying journey
• Advise customers on their digital experience strategies, including behavioral analytics, content optimization, and conversion insights
• Engage technical stakeholders on architecture, SDK deployment, tag governance, data strategy, and integration best practices
• Scope and guide platform evaluations, helping prospects connect the dots between behavioral data and business outcomes
• Stay sharp on industry trends and product updates to act as a trusted domain expert internally and externally
• Share product feedback and emerging requirements from the field with Product and Engineering to influence roadmap
• Willingness to travel (20-30%) to the Nordic region for key customer workshops, QBRs, and team offsites.

Requirements

• You have deep curiosity about customer behavior, user experience, and data-driven storytelling
• You love giving a demo that inspires and leaves your audience with no doubt about the value you deliver
• You bring an analytical mindset and a passion for solving complex problems in elegant, consultative ways
• You thrive in fast-paced, highly collaborative environments and enjoy building new playbooks
• You value pre-sales excellence, coaching, and frameworks that drive consistent execution and scale
• What You’ll Bring:
• 3+ years of experience in enterprise SaaS, including experience in pre-sales, solution consulting, or technical sales
• Fluency in English language (written and verbal)
• Preferred: fluency Swedish language (written and verbal).
• Demonstrated domain expertise in analytics, digital experience platforms, or adjacent MarTech/UX technologies
• Technical proficiency in web and mobile app technologies (HTML, JS, APIs, SDKs, Tag Management, mobile frameworks, etc.)
• Familiarity with data collection strategies, privacy regulations, and integration architectures
• Outstanding communication and presentation skills. Comfortable translating complexity for both technical and executive audiences
• Experience with structured sales methodologies like Command of the Message and MEDDPICC
• Demonstrated comfort using AI tools (e.g. ChatGPT, Copilot, Gemini, or equivalent) in a professional context, including for research, content creation, and workflow acceleration
• Why you should join Contentsquare
• We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we’re aligned with the employees' needs.
• Here are a few we want to highlight:
• Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year
• Work flexibility: hybrid and remote work policies
• Generous paid time-off policy (every location is different)
• Lifestyle allowance
• A Culture Crew in every country we’re based in to coordinate regular activities for employees to get to know each other and bond outside of work
• Every full-time employee receives stock options, allowing them to share in the company’s success
• We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts
• And more benefits tailored to each country
• Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.