Senior Technical Program Manager

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

In Corporate Solutions, we empower our customer’s businesses to succeed through innovative, trusted payment solutions that deliver a seamless digital-first experience around the world. We are disrupting the industry by developing world-class travel and B2B solutions for our corporate clients around the globe.

As a key player in our organization, you will play a critical role in revolutionizing the global financial ecosystem. You will have the opportunity to make data-driven decisions, build first-in-class corporate solutions, and partner with industry-leaders to build cloud-native products and solutions for our clients.

Role:

Plan, execute, and deliver projects from inception to completion related to a known technology, product, or program. Describes and maintains the integrated plan that accounts for internal/external dependencies, differing delivery approaches, numerous constraints, and contingency for unplanned delays

Proactively manage the end-to-end delivery of engineering work through the organization and all dependent organizations, reporting out progress, ensuring dependencies are covered, overseeing the gaps between teams, processes, and systems, while removing all blocking issues leading to a successful delivery.

Accelerates progress by driving crisp, timely decisions

Looked to as first point of contact for projects. Can communicate with confidence. levels up. Is the source of truth for status. Transforms raw thoughts into clear and concise communications. Provides right information and associated data about the state of the project to the right audience at the right time. Runs effective meetings

Has experience in and understands industry technologies. Understands their program, product, or Technology domain. Sufficient depth/credibility to be effective with teams they work with. Can competently represent team’s services to stakeholders and other teams. May need to bring developers or SMEs to meetings to talk details

Program strategy defined. Delivers independently but will occasionally seek direction from peers/managers

Nurtures good working relationships with engineers, managers, and peers

Optimizes previously defined approaches for a team or limited area. Can demonstrate improvements using data. Utilizes department mechanisms (i.e. retrospectives, staff meetings, status meetings) to describe and drive continuous improvements.

Drive the execution of an initiative that may span multiple teams and integrations, reporting meaningful status along the way.

Coach your teams on self-organization and working effectively cross-functionally.

Remove impediments and escalate obstacles for your teams.

All About You:

You operate with independence and autonomy.

You have experience defining and building cloud-native services at scale with a deep understanding of the service’s capabilities and underlying technologies.

You have experience breaking down problems, organizing work, planning sprints, and delivering technical programs using Agile delivery models (Scrum, Kanban, etc.)

You have a track record of data driven decision-making and applying continuous improvement methodologies across teams.

You can debate the delivery strategy with business teams, architects, engineers, and designers.

You can communicate to executives, peers, and staff with impact, eloquence, and authenticity.

You have experience building relationships, partnering with and influencing teams while commanding the respect of the individuals you work with across the organization.

You have in-depth experience in SAFe or Scrum@Scale practices and have worked in large-scale team environments.

You thrive in an Agile environment focused on continuous improvement.

You are passionate about the art of delivering the highest quality software to customers and doing the right thing.

Broad understanding of Software Engineering Concepts/Methodologies

Huge plus if you have expertise in Payments, IaaS, PaaS, CI/CD, Microservice APIs, DevOps and Agentic AI

Education:

Bachelor's degree in information systems, Information Technology, Computer Science or Engineering or equivalent work experience

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonableaccommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Conditions

O'Fallon, Missouri: $96,000 - $163,000 USD