Senior Solution Engineer - Nonprofits

Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Sales

Job Details

About Salesforce

Salesforce is the 1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About Salesforce for Nonprofits

We're building an enterprise dedicated to delivering Salesforce's CRM and platform solutions to the nonprofit market. We're seeking candidates with intellectual curiosity and the ability to explain complex technology simply — helping mission-driven organizations achieve more through technology.

Required Experience

B.S. in Computer Science, Software Engineering, MIS, or related field

3+ years of professional work experience, preferably in the nonprofit sector or software industry

Experience working in a fast-paced, agile company environment

Previous sales experience preferred

Previous Salesforce Administrator experience preferred

A Typical Day in the Life of a Salesforce SE

Discover and analyze customer goals, mapping them to the Salesforce solution portfolio

Earn the "technical win" through compelling demos and presentations

Respond to RFPs/RFIs/RFQs

Research and develop technical Points of View aligned with industry knowledge

Design innovative solutions on the Salesforce platform

Present customized, story-driven demos tied to business value using AI tooling

Build and maintain relationships with the sales team and account contacts

Feed customer requirements back to product and engineering teams

Participate in ongoing training and certifications

Travel domestically up to 20%

Vital Skills

Affinity for nonprofit and mission-driven organizations

Ability to lead discussions with organizational leaders and individual contributors alike

Comfort articulating technical value through discovery and demos

Strong team-based problem solving, leadership, presentation, and collaboration skills

Strong verbal, written, and interpersonal communication

Effective time management and prioritization in a dynamic sales environment

Technical expertise in CRM, AI, Analytics, BI, Digital Marketing, or Community Engagement

AI awareness and usage for improving business processes

Desired Skills

Background in nonprofit management/operations and/or Salesforce technology

Ability to create and deliver customer-facing software demos

Salesforce Administrator (201) and Nonprofit Cloud Consultant certifications

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.