Senior Software Engineer I, Email

Description

The Email team sits within a customer engagement platform that helps brands run cross-channel messaging and personalized customer journeys.

The company is growing fast around the world, with headquarters in New York and offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.

The team puts high standards, teamwork, work-life balance, and greater equity and opportunity inside and outside the company at the center of how it works.

People here act on their own initiative, take ownership of outcomes, and stay open to other views. Curiosity and sharing outside interests are part of the culture.

The role suits someone who enjoys hard technical problems, acts quickly when things change, and wants to make a real impact alongside a capable team.

Responsibilities

• The Email team builds and runs the core infrastructure that sends billions of personalized emails each month to customers' end users and processes the related reporting data.
• The system includes a highly parallel platform for personalizing and sending email at very large volume, REST APIs for tracking and managing subscriptions, web pages where end users manage their preferences, and dashboards for configuring customer sending domains.
• You will build new features with your teammates, improve performance, and advise on key architecture decisions.
• You may design new versions of critical components and make the systems more resilient as they grow.
• The team wants engineers who raise the bar for others and are keen to learn from the group in return.

Requirements

• Your full-stack development background spans 5+ years.
• You are an experienced technical leader.
• You have a solid grasp of design, data structures, and algorithms.
• You work independently, communicate and organize well, and have previously worked in a team.
• Bonus: experience building software at scale
• Bonus: professional work with Ruby, Go, TypeScript, or JavaScript; MongoDB or Postgres; Ruby on Rails or React
• Bonus: experience with agile processes

Conditions

The role is hybrid.

For US-based candidates, starting pay is expected between $128,842 and $232,200 per year, with expected on-target earnings (OTE) between $144,000 and $258,000 per year including bonus or commission.

The final offer may differ based on factors such as market location, job knowledge, skills, and experience.

Equity comes through the Total Rewards package as restricted stock units (RSUs), giving you a share in the company.

Candidates who do not meet 100% of the criteria are still encouraged to apply.

Application screening uses AI tools to review application materials, while recruiters make all hiring decisions.

The company is an equal opportunity employer.

Benefits

• Benefits differ by country, and details are shared when an offer is made.
• Competitive pay that may include equity
• Retirement savings and an employee stock purchase plan
• Flexible paid time off
• Medical, dental, vision, life, and disability coverage
• Fertility support and paid parental leave shared equally
• Formal career paths, learning platforms, and a yearly learning stipend
• An in-office experience built to encourage community and new ideas
• A company-wide Volunteer Week and donation matching
• Employee resource groups for support
• A culture certified as a Great Place to Work