Senior Director, Product Design - Auto Design

Description

The company is a founder-led, information-based technology company that uses technology to make banking simpler and more human for its customers.

The Top of House Auto Design team sits within the Experience Design organization. It acts as a strategic link between the platform architecture and cohesive, human-centered experiences, working across high-impact product areas to align strategy, scale operating frameworks and improve end-to-end customer visibility.

The team works closely with leadership and cross-functional partners to turn complex platform capabilities into market-leading experiences built on scalability, security and design excellence.

This is a Senior Director, Product Design Leader role on the Top of House Auto Design team.

The role suits a creative innovator who wants room to experiment, learn and help change banking for good.

Responsibilities

• Lead a cross-disciplinary team of design leaders and designers, working closely with Design, Product and Tech leadership.
• Identify high-leverage opportunities and advocate for them with executive stakeholders.
• Lead complex, high-impact design projects that raise the bar for experience quality and drive business outcomes.
• Partner with Product, Technology and business unit leaders to understand financial, technical and experience goals and help drive design, product and experience outcomes.
• Coach and mentor high-potential design leaders and designers, oversee the quality and efficiency of their work, and create space for learning and growth.
• Incubate innovation that can scale across Auto design, including practices and processes that produce world-class solutions.
• Work with peer design leaders across the company to coordinate the wider experience ecosystem, find efficiencies in shared technologies and common service moments, and create higher-order value across lines of business.
• Recruit top talent, build a best-in-class team and invest in its continued success.
• Champion human-centered methods across the Auto line of business.
• Duties listed are not exhaustive.

Requirements

• Lead product design expertise: raise the quality and maturity of the design practice, work across interaction, visual and service design, and help oversee tools, platforms, frameworks and design systems. Your team should produce artifacts such as vision stories, journey maps, blueprints, high-fidelity designs and prototypes.
• Build a thriving community of well-supported, well-trained designers, and set vision and strategic direction with cross-functional partners.
• Find and pursue points where customer needs and business goals meet, and make sure teammates and partners consider diverse customer perspectives throughout the design process.
• Master products, processes, customers, competitors and industry trends, and use that knowledge to anticipate shifts and shape how Design engages with and solves major business challenges.
• Enjoy exploring what is possible. Guide cross-functional groups toward creative solutions, spot pitfalls early and build shared learning. Understand how systems connect and build frameworks that support complex decisions and reach the right answer faster.
• Connect the dots across the organization, bringing executive partners together to create more coherent experiences, speed delivery and raise the value of design.
• Present work to executives and stakeholders with a strategic, human-centered approach that uses design frameworks, data and research to make complex ideas clear, drive change and set direction.
• Bring a strong portfolio that shows your leadership, process, results and impact.
• At least 10 years of experience leading product design teams and delivering products to market.
• At least 3 years managing managers.
• Preferred: at least 12 years of experience leading product design teams and delivering products to market.
• Preferred: deep expertise building, scaling and governing enterprise-grade design systems, shared platforms, or developer and designer tool ecosystems across multiple platforms.
• Preferred: deep experience leading design teams across UX and UI, strategy, content and research, from strategy through to market delivery.
• Preferred: deep experience working with product managers, engineers, marketing and analytics leaders across several business lines to shape strategy, performance metrics, roadmaps and operating models.
• Preferred: a track record of defining and deploying AI-augmented design workflows, design agents or generative UI tooling.
• Preferred: a record of setting global standards for visual quality, interaction patterns, code and design parity testing, and contribution models.
• Preferred: proficiency with web and mobile technologies and platforms, weighing technical considerations and constraints to make sound product and experience decisions.
• Preferred: a proven ability to treat design systems as internal SaaS products, making the business case and measuring platform ROI through designer and developer velocity, defect reduction, code reuse and time-to-market.
• Preferred: exceptional interpersonal skills and relationship building across complex organizations.
• Preferred: exceptional people management and development skills.

Conditions

Hybrid role. You must follow the company's hybrid policy on required on-site presence at your assigned office.

The company will not sponsor new applicants for employment authorization or offer any immigration-related support for this role, including H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, O-1, or any other work authorization that requires employer immigration support.

Full-time annual base salary for Plano, TX: $245,100 to $279,800 for the Sr. Director, Design title. Pay in other locations follows that location's range, and the exact salary is stated in the offer letter. Part-time pay is prorated to the agreed hours.

The role is eligible for performance-based incentive pay, which may include cash bonuses and/or long-term incentives (LTI). Incentives may be discretionary or non-discretionary depending on the plan.

Applications will be accepted for at least 5 business days.

No agencies, please. The company is an equal opportunity employer (EOE, including disability and veteran status) and complies with applicable laws on non-discrimination and criminal background inquiries. It is a drug-free workplace.

The company Financial comprises several entities. Roles in Canada are for the company Canada, roles in the United Kingdom are for the company Europe, and roles in the Philippines are for the company Philippines Service Corp. (COPSSC).

Benefits

• Comprehensive, competitive health, financial and other benefits. Eligibility varies by full- or part-time status, exempt or non-exempt status and management level.