Senior Associate, Member Growth Marketing

Description

Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com

An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including:

TIME 100 Most Influential Companies (2023, 2026)

Fortune Change the World (2024)

CNBC Disruptor 50 List (2022, 2023, 2024)

Fortune Best Workplaces for Millennials (2024)

Fortune Best Workplaces in Health Care (2024)

Fast Company Most Innovative Companies (2020, 2023)

Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024)

About the Role:

Member Growth Marketing (MGM) owns Maven's enrollment engine, driving the top-line enrollment goal that fuels Maven's revenue across Fertility, Maternity, Parenting, and Menopause programs.

We're looking for someone who thrives on turning strategy into shipped work — someone equally comfortable triaging a queue of incoming requests as they are building a client-ready deck or pulling a data cut from Looker. You'll be the connective tissue that keeps cross-functional projects moving and MGM's execution on track.

Responsibilities

• Own intake and triage for incoming requests: track status, follow up with MGM team members and stakeholders, and manage the back-and-forth needed to hit delivery timelines
• Build slides and supporting assets for cross-functional workstreams and readouts
• Fulfill data and reporting requests using existing dashboards, packaging results for stakeholders
• Keep cross-functional projects moving by tracking and driving action items coming out of meetings
• Support the creation and ongoing iteration of Payer microsites
• Incorporate client feedback into member communications, working across Figma files and copy docs to land updates
• Support the build of enrollment landing pages, including custom URL creation
• Look for opportunities where manual work can be automated to help the team scale
• What You’ll Bring:
• 1–3 years of experience in marketing, marketing operations, project coordination, or a related field (agency, in-house, or health tech background all welcome)
• Strong organizational skills and comfort managing multiple concurrent requests and stakeholders
• Working knowledge of Figma, or the ability to ramp quickly, to support asset and landing page work
• Comfort pulling and synthesizing data from dashboards and reporting tools (Looker, Salesforce a plus)
• Clear, proactive written and verbal communication, with the ability to translate feedback across design, content, and business stakeholders
• Detail-oriented and deadline-driven, with the flexibility to context-switch across concurrent projects
• Bonus: experience in healthcare, B2B2C, or employee benefits marketing
• The base salary range for this role is $98,000 - $115,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.
• This role requires active work authorization in the US.
• Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in Boston, DC, Chicago, Seattle, and San Francisco, we encourage in-person collaboration by requiring team members to attend monthly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction.
• At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.

Benefits

• Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:
• Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
• Whole-self care through wellness partnerships
• Hybrid work, in office meals, and work together days
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
• Annual professional development stipend and access to a personal career coach through Maven for Mavens
• 401K matching for US-based employees, with immediate vesting
• These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.