Product Manager, Salesforce Platform

Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Product

Job Details

About Salesforce

Salesforce is the 1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Role

Digital Enterprise Technology (DET) blazes the trail of enterprise IT at Salesforce, built on the foundation of our core values — Trust, Ohana, Innovation. We own the world's foremost Salesforce Platform along with many other internal orgs, powering the tools our business stakeholders rely on to do their best work.

We're looking for an experienced Product Manager to join our Salesforce Platform Center of Excellence team. In this role, you'll help keep our internal Salesforce instances secure, productive, and efficient by shaping the tools and applications that align with platform standards, guidelines, and best practices — with deep focus on platform security, environments, access, and governance.

What You'll Be Doing

Conduct market analysis and research to inform product strategy and surface new opportunities

Use data analytics and user feedback to weigh value against effort, measure product performance, and iterate on features that improve user experience and business outcomes

Partner with cross-functional teams — including Core Product, lines of business, and engineering — to keep product development cohesive

Engage executives and senior stakeholders on product plans, progress, and outcomes to build alignment and support

Identify risks early and build mitigation plans that keep delivery on track

Own the product roadmap, making prioritization calls that balance short-term needs against long-term goals, and communicate transparently to build stakeholder trust

Lead feature delivery end-to-end — from user research and user stories through UX design, prototyping, and working with engineering to build, test, and ship — while driving awareness and adoption internally

Stay close to business needs, user feedback, and the engineering roadmap to spot and develop new opportunities

Mentor other product managers and team members, helping raise the bar on product management practice across the team

Use AI tools throughout the product development lifecycle — synthesizing feedback, drafting lightweight specs, and rapid prototyping with engineering and design

Requirements

• Required Qualifications
• 8+ years in product management or product strategy, with significant time spent on the Salesforce Platform
• A track record of delivering complex, transformative software products or solutions on the Salesforce Platform, with proven ability to follow through on commitments
• Deep understanding of the Salesforce Platform — customization, user management configuration, integrations and APIs, security, and observability, across at least one Salesforce cloud or platform
• Comfort working closely with engineering teams to understand technical tradeoffs and make informed calls, along with proficiency in product management tools and methodologies (e.g., Agile, Scrum)
• Ability to translate business and technical requirements into a coherent product strategy, and to make and stand behind technology strategy recommendations
• Strong analytical and problem-solving skills, using data to drive roadmap decisions and prioritization
• A track record of exciting and leading cross-functional engineering teams
• Ability to explain complex, technical ideas clearly to non-technical audiences
• Strong organizational, written, and verbal communication skills, with the interpersonal and negotiation skills to influence cross-functional stakeholders
• At least one of: Salesforce Platform App Builder, Administrator, or Platform Foundations certification
• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)
• Preferred Qualifications
• Salesforce Agentforce Specialist certification
• Certified Product Manager, with experience in Agile/Scrum techniques
• Knowledge of cloud technologies and integrations
• Familiarity with AI and other emerging or innovative technology platforms

Benefits

• You'll shape the platform that powers Salesforce's own internal business — with real influence over the standards, governance, and tools thousands of employees depend on every day. You'll work alongside a team that values transparency and mentorship, with room to grow your product craft while helping others do the same.
• Unleash Your Potential
• When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.