Product Manager – Daily Banking (Liabilities), Business Banking

Description

We're building the next generation of Business Banking and are looking for people who are curious, courageous, AI-enabled and passionate about solving customer problems.

This is an opportunity to shape the future of Business Banking at ING and make a real impact on how Australian businesses manage their everyday banking needs. As Product Manager, Daily Banking , you'll own a key portfolio spanning accounts, payments, cash management and digital servicing.

Working across customer experience, strategy, technology and commercial outcomes, you'll define product vision, identify opportunities and bring innovative solutions to life. Partnering with teams across Product, Technology, Risk, Operations and Delivery, you'll create seamless digital experiences that deliver value for both customers and the business.

We're seeking someone who thinks and acts like an owner, balancing customer needs, commercial outcomes, risk and execution realities to drive results.

While experience in Product Management, Business Banking or Financial Services is valuable, we're equally interested in people who demonstrate strong ownership, curiosity, judgement and a proven ability to solve complex problems.

If you're motivated by customer outcomes, innovation and the opportunity to drive meaningful change, we'd love to hear from you.

At ING, we’re all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities we’re proud to support. Joining ING means stepping into an environment where your individuality isn’t just welcomed - it’s celebrated. We’ve built a culture that’s fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing.

Whether you’re taking ownership of exciting projects, thinking outside the box, or working with global colleagues, you’ll find ING is the kind of place where growth isn’t just a possibility; it’s a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, you’ll feel the difference in how we value and champion our people.

We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if you’re interested but don’t meet all the criteria, we encourage you to apply. We’re invested in fostering a diverse and inclusive workplace where everyone feels like they belong. We’re your allies in helping you do your thing during the recruitment process, so let us know (email below) if you require any support or adjustments when you apply

Sound like your kind of vibe? We can’t wait to hear from you!

(One last note: We operate using a direct talent sourcing model, so no agency introductions, please.)

ING is Australia’s most recommended bank according to RFI Global’s Consumer Atlas Survey, January–June 2025 (n = 29,510) when compared to customers of the 10 largest ADIs operating in Australia.

Need more?

For support and adjustments, including DEI, LGBTQI+ confidential application support enquiries: rpoteam.au@ing.com

Applications close 5 October 2026

LI-DNI

Responsibilities

• Own and evolve the Daily Banking product strategy, translating customer needs into valuable, scalable and commercially sustainable solutions.
• Use customer insights, market research, data and experimentation to identify opportunities and inform investment decisions.
• Drive customer adoption, engagement, deposit growth and commercial performance across key products and channels.
• Partner across Product, Technology, Risk, Operations and Delivery to design and deliver innovative customer solutions.
• Make informed trade-offs between customer value, risk, complexity and delivery outcomes to achieve business objectives.

Requirements

• Experience leading complex products, propositions or customer outcomes in a regulated environment.
• Exceptional strategic, analytical and problem-solving skills, with a track record of using data to drive decisions.
• Proven ability to influence and align stakeholders across business, technology, operations and risk functions.
• A curious, growth-oriented mindset with strong ownership and a passion for solving customer problems.
• Experience in Business Banking, Daily Banking or Payments is advantageous, alongside demonstrated use of AI to improve productivity, decision-making or customer outcomes.

Benefits

• Discounted ING Health Insurance
• An additional Rest Day to support your wellbeing
• An IMPACT day to volunteer on approved sustainability activity