Product Manager, Social Features

Description

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

Our Product Marketing Managers start with the guest and work backwards, turning product thinking, data, and research into strategy. They own outcomes end to end, lead cross-functional teams across engineering, design, data science, and program management, and stay close enough to the details to know when something is off.

The Social team is making Airbnb a place where you travel with, and because of, the people you know. Our strategy has three parts: scaling the social graph, building social features that make Airbnb fun and useful for you and your friends, and creating social experiences that help people form new relationships and strengthen existing ones in real life. Each part has its own dedicated pod of engineers, designers, and program partners.

The Difference You Will Make

As Product Marketing Manager for Social Features, you'll lead a new pod that turns guests' connections into reasons to come back to Airbnb. You'll own the features people use with their friends: the travel map and sharing it, group travel tools, recommendations from people you know, and how connections are woven across Airbnb to make the whole travel experience better. You'll own the outcome, not just the roadmap: you'll make the calls on scope and priority with a dedicated engineering lead, engineers, and design partner, and be accountable for the results. You'll take features from brief to launch, use experiment results to decide what to build next, and grow how often guests plan, book, and share trips with the people they know. You'll also write the product narrative that explains each release to leadership and to guests.

A Typical Day

Work backwards from the guest: write crisp briefs and requirements for new features, each grounded in a real guest need and a clear definition of success

Prototype with AI first: build working prototypes yourself to explore ideas, test them with guests, and align the team in days rather than weeks

Drive execution with engineering, design, data science, and program management, from concept through launch and iteration, often with several features in flight at once

Go deep with the team on the details: review builds, test flows yourself, and chase down the edge cases that decide whether a feature delivers for guests

Shape how connections are integrated across the guest journey, from search and booking to Trips, so planning and traveling with people you know feels natural

Build shareable, delightful moments like the travel map that bring new people to Airbnb and grow the social graph

Partner with the social graph and social experiences pods, and with Trips, Search, Checkout, and other partner teams, to ship work that spans surfaces

Design for trust and privacy from the start, with clear controls over what people share and with whom

Put mechanisms in place, like goals and a weekly metrics review, so the team knows where it stands and acts on it

Partner with data scientists on experiments, dive deep into the results, and make clear calls on what to scale, iterate on, or stop

Present strategy and results in leadership reviews, turning complex tradeoffs into clear decisions and concise narratives

Your Expertise

8+ years in product marketing or product management, with a track record of moving a core consumer metric (engagement, retention, sharing, or conversion) through features you led to launch

Experience building social or network-driven products: sharing, invites, feeds, profiles, group features, or connection-based recommendations

Deeply AI-native in how you work: you use AI tools every day for prototyping, research, specs, and analysis, and you've changed how your team builds because of it

Obsessed with the details: you go as deep as it takes with engineering and design, from data to edge cases, to make sure what ships drives great outcomes for guests

Strong execution and a bias for action: you've led cross-functional teams through complex launches on time and at a high quality bar, and you move fast on decisions that are easy to reverse

Fluent in experiment results: you can define what a test needs to learn, read growth metrics alongside guardrails like trust, privacy, and satisfaction, and turn them into product decisions

Strong judgment of consumer product quality, a high bar for craft, and a clear sense of what makes an experience fun, useful, and worth sharing

Comfort working in a new, fast-moving area where you set the roadmap and build the team's operating rhythm

Ability to earn the trust of engineering, design, and data science partners and lead without formal authority

Clear, structured writer and communicator who can distill complex tradeoffs for executives and translate strategy into actionable guidance for teams

Experience at a consumer marketplace or travel company, or launching a new social product at scale (preferred)

Your Location:

We are open to candidates in multiple locations, but we ask that you are able to work Pacific Time Zone work hours as needed.

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list . If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.

Conditions

$200,000 - $240,000 USD

Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb’s hiring process: our open roles are posted on Airbnb’s Career’s Page at careers.airbnb.com, and our recruiters correspond only from @ airbnb.com or @ ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We’ll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.