Principal Sales Engineer

Description

Who We Are

At the company, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building.

Together, as ONE the company, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve.

Responsibilities

• Lead technical pre-sales activities within an assigned territory or region, helping drive opportunities and supporting sales strategies that retain and grow client revenue.
• Develop and deliver complex technical proposals, presentations, and product demonstrations tailored to client business needs and technical environments.
• Partner with Business Solutions and Sales teams to shape sales approaches, support attainment of sales quotas, and provide technical responses for RFIs and RFPs.
• Analyze client needs and design solution approaches that align the company products with client goals, including custom technical designs for complex opportunities.
• Advise clients and internal partners on product functionality, integration, usage, features, availability, and strategic fit within client environments.
• Build technical relationships across all levels of client management and communicate proactively to support successful technical sales campaigns.
• Serve as a regional resource for technical expertise and best practices, sharing knowledge and providing first-level escalation support, direction, and mentoring to colleagues.
• Advocate for clients during pre-sales activities and support limited post-sales needs when necessary to help ensure continuity and satisfaction.
• Collaborate with internal partners to strengthen technical capabilities and competencies that contribute to successful revenue generation.
• Maintain current knowledge of complex product and industry topics through participation in industry organizations, forums, and client-facing presentations delivered virtually or onsite.

Requirements

• As a Principal Sales Engineer, you lead pre-sales technical efforts that help clients understand how the company solutions fit their business needs and support revenue growth and retention. You partner closely with Business Solutions and Sales teams to develop technical strategies, strengthen client relationships, and deliver value across products and quality measures such as Risk Score Accuracy, Quality Measurement & Improvement, EHR, Pharma, Provider Score, and HEDIS. You are a subject matter expert who brings technical depth, strong judgment, and client-facing credibility to complex sales opportunities.
• 8+ years of progressive experience in sales engineering, healthcare products, and/or Risk Adjustment, Quality Measures, EHR, Pharma, Provider, ScriptMed, or related areas, preferably in a public company.
• Bachelor’s degree in Engineering, Healthcare, Technical, or a related field, or equivalent combination of education and experience required.
• Demonstrated ability to lead successful technical sales campaigns and contribute best practices across a region or team.
• Strong business solution selling skills and the ability to communicate technical concepts clearly with clients and internal stakeholders.
• Experience preparing technical proposals, presentations, and responses to product and industry questions.
• Knowledge of product functionality, integration, and usage, with the ability to translate technical capabilities into client value.
• Ability to learn new products, market needs, and client environments quickly, and apply that learning to improve performance as business needs evolve.
• Ability to influence, collaborate with, and mentor cross-functional partners, while building trusted relationships and handling differing viewpoints constructively.
• Ability to adapt quickly to changing priorities, client requirements, and opportunity strategies while staying focused on business outcomes.
• Ability to generate practical, client-focused solutions and identify creative ways to position products within complex client environments.
• Strong analytical skills to assess client business needs, evaluate strategic fit, and develop sound technical approaches based on available information.
• Experience with Client Solutions Development.
• Our Shared Commitments
• Maintain compliance with the company’s policies, procedures and mission statement;
• Adhere to all confidentiality and HIPAA requirements as outlined within the company’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and
• Fulfill those responsibilities and/or duties that may be reasonably provided by the company for the purpose of achieving operational and financial success of Employer.
• Work Environment
• This is primarily a computer-based role performed in a remote, hybrid, or office environment. The role requires prolonged periods of computer use and frequent communication and interaction with others, either virtually and/or in person. The role may occasionally require transporting or moving work-related equipment weighing up to 10 pounds, such as a laptop and related materials. Some travel may be required, depending on the needs of the role. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions of the position, consistent with applicable law.
• This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions)
• If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. The company is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles.
• By embracing inclusion, we enhance our work environment and drive business success. The company strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.
• The company is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.
• To review the legal requirements, including all labor law posters, please visit this link
• To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this link