Principal Product Manager, Platform Security

Description

The company, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the the company Platform orchestrates AI agents and automated workflows with context from over 750 integrations. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform.

About the Role

The company is seeking a Principal Product Manager, Platform Security to own the strategy and execution of how we secure, harden, and defend our Operations Cloud platform. This role sits within our Product Development organization and reports to the Sr Director of Product, Platform & Partners.

This is a senior individual contributor role. You'll bring the same rigor to security that a great PM brings to a product: deep customer empathy, structured threat modeling, clear risk tiering frameworks, and a bias toward measurable outcomes. You'll also be the connective tissue between Product, Engineering, IT, and Legal, ensuring security strategy translates into engineering execution and customer trust. This role owns the full lifecycle from recommendation to implementation to operations. You'll be the decision-maker on risk acceptance, control exceptions, and incident escalation in real-time.

The ideal candidate has operated at the intersection of product management and security engineering in a later-stage B2B SaaS environment. You've owned security architecture decisions end-to-end, built security infrastructure, and have the credibility to influence both product roadmaps and engineering practices without formal authority.

What You'll Own

Product & Platform Security

Define and evolve the company's platform identity and security architecture — trust boundaries, authentication and authorization models, and secrets management frameworks

Admin experience and admin console for enterprise and security administrators

Build and maintain a security review process so product teams bring security into roadmap decisions early, not as an afterthought

Own the security platform roadmap

Provide security and secure-design leadership to other product teams across the portfolio

What You'll Build

This role owns a portfolio of platform security surfaces that includes:

Identity & Permissions platform — the authentication and authorization foundation for both human users and AI agents, spanning roles, scopes, and delegated access as agentic workflows become first-class actors on the platform

Security products — customer-facing capabilities such as IP Allow list and SCIM, extending the set of controls enterprise customers need to adopt the company at scale

Admin experience — the tooling administrators use to configure, audit, and govern their the company environment, with opportunity to improve clarity and self-service

Partner security and governance — the shared services, primitives, and audit surfaces that every partner team builds on

Partner with executive leadership to align security strategy with company-level trust and resilience targets

The opportunity is to bring these surfaces together into a coherent platform so security decisions and actions happen faster, customers can govern their own environments with confidence, and product teams have primitives they trust and actively build on.

Basic Qualifications

10+ years in B2B SaaS in roles spanning product management, security engineering, and/or platform security

Demonstrated experience owning security architecture and risk tiering decisions — not just supporting them

Track record of running security programs and measuring risk reduction impact

Strong cross-functional credibility with Engineering, Legal, Product, and Go-To-Market leadership

Experience managing security change in the field — migrations, re-architecture, new authentication and authorization models — with the communication skills to bring stakeholders along

Ability to mentor other product managers and raise the security bar across a product organization without direct reports

Preferred Qualifications

Experience at a company during transition to zero-trust or hardened multi-tenant isolation architecture

Familiarity with security infrastructure (IAM, secrets management, vulnerability and posture tooling)

Familiarity with B2B SaaS compliance frameworks, customer security review processes, and audit considerations

Conditions

The base salary range for this position in Canada is $156,000 - $236,500 CDN. This role may also be eligible for bonus, commission, equity, and/or benefits.

Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.

Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.

Hesitant to apply?

We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts !

Where we work

The company operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:

Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia

Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon

United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming

Candidates must reside in an eligible location, which vary by role.

Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.

People Leaders at the company are responsible for creating high performance environments that drive accountability. The company has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance.

Benefits

• As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site .
• Your package may include:
• Competitive salary
• Comprehensive benefits package
• Flexible work arrangements
• Company equity
• ESPP (Employee Stock Purchase Program)
• Retirement or pension plan
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
• Paid volunteer time off: 20 hours per year
• Company-wide hack weeks
• Mental wellness programs
• Eligibility may vary by role, region, and tenure
• About the company
• The company, Inc. (NYSE:PD) is a global leader in digital operations management. The the company Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, the company empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations.
• The company is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
• Go behind-the-scenes on our careers site and @pagerduty on Instagram.
• Additional Information
• The company is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email the company's site and we will work with you to meet your accessibility needs.