Marketing Operations Executive

Description

We’re on a mission to back the UK’s small businesses like no one else

Small businesses are the backbone of the economy, and we’re here to help them win. We’ve built a platform that uses clever data to get them the funding they need in minutes, not weeks.

At Funding Circle, we have the restless energy of a fintech start-up with the stability of a public company. It’s a unique mix that gives Circlers the autonomy to take ownership and the scale to make an impact that truly counts.

We’re a high-performing team that chooses to lift each other up. We challenge, we champion, and we have each other’s backs - because we know that when we stand together, we move faster and build better.

The impact is real: Last year alone, the businesses on our platform generated £7.2bn for the UK economy Come and join a mission that matters!

[ Read our Impact Report ] | [ See our Trustpilot ]

Responsibilities

• Reporting to the Senior Manager, Marketing Automation and Technology, you will manage marketing logic, segmentation and operational processes in a range of team-owned no-code tools (such as Segment, Amplitude and Iterable) to support our Marketing and broader customer communication goals. This is a role in a team with a broad and transformational remit - you will be key in shaping it. You will be breaking ground by streamlining campaign processes and embedding cutting-edge technologies in the core operations of marketing teams.
• Understanding and maintaining context on marketing and comms processes and goals. You’ll work with a range of technical and commercial colleagues - Developers, Analysts, Data Product Owners as well as Channel Marketers - to understand challenges and opportunities across your portfolio
• Managing and supporting marketing audience logic, workflows and marketing processes in a range of team-owned tools
• Solving process challenges and improving operational standards across marketing channels - helping teams get the right message, to the right customer, via the right channel, at the right time
• Owning the reliability and documentation of the processes you create and update
• Prioritising the right level of solution, owning change work and soliciting support from those around you
• Proactively problem solving, identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day-to-day

Requirements

• We value deep expertise, but a growth mindset and good energy are what really make our team click. We’re a group that chooses to lift each other up and think smart every day.
• Familiarity and a minimum of 18 months demonstrable experience working directly with platforms such as; Customer Data Platforms (CDPs), Marketing Automation, Web Tracking, or Email Service Providers (ESPs) - you should have solid experience and understanding of how data and logic support marketing goals and communication campaigns
• A technical and data savvy, solutions mindset with ambition to buildgreat marketing and comms processes
• A natural collaborator and ability to work through complexity to a solution, especially in data and platforms
• Comfortable moving fast with with new technologies, tools and in ‘greenfield’ areas requiring the forming of solutions and thinking - including the application of generative/agentic AI tools
• An understanding of website tag-management and web tracking is a bonus
• We’re building a place where everyone truly feels they belong. Even if your past experience doesn't align perfectly with every requirement, we'd still love to hear from you.

Benefits

• We back you to build an incredible career and by joining us, you'll be part of one of The Sunday Times Best Companies to Work For 2026 ! As a flexible-first employer, we use a "best of both" approach. We’ll see you in our London office to collaborate – with barista coffee and subsidised Just Eat lunches on us!
• Our Circler Proposition focuses on five areas:
• Flexibility: We provide a benefit allowance you can tailor to your own life and family.
• Health: This includes private medical and dental, health assessments, and access to a digital GP.
• Wealth: We offer life assurance, share schemes, and financial coaching.
• Development: You get a dedicated annual learning allowance to help you level up.
• Lifestyle: We have electric car and cycle-to-work schemes, plus season ticket loans.
• We also have award-winning parental leave policies. We're here to support you through the big life moments, from fertility treatments to new additions to the family.
• Ready to join a mission that matters? We’d love to chat!