Manager, Solution Architect, Acceptance & Digital

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Market Development Europe is looking for a Manager, Solutions Architect to drive the growth of Mastercard’s digital checkout and core acceptance solutions. The role focuses on our full suite of acceptance products, including tokenization, Click to Pay, passkey authentication, merchant cloud, agentic commerce, and emerging solutions such as stablecoins and others coming to market.

The main objective of this role is to accelerate revenue generation and sales engagement by bringing customer-tailored solutions where needed, connecting sales with the product and technical teams, and ensuring our products are communicated to customers in a way that clearly demonstrates their value and benefit. This is a highly cross-functional role that sits at the intersection of sales, product, and technical delivery.

Role

Support the Business Development and Account Management teams of Market Development Europe in building their vertical plan and sales pipeline for digital and core acceptance solutions

Support the Business Development and Account Management teams in customizing value narratives for clients that showcase the benefits of our different products

Engage with the product teams on specific customer solutioning problems to identify how our products can be adjusted or tailored to meet customer and business needs

Support the Business Development teams in customer-facing discussions to provide a deeper view of our products and solutions where the BD teams cannot

Help the Business Development teams connect the dots and bundle different core acceptance and digital products together to deliver the best value for the customer

Work with the CSC on creating processes and templates that enable the BD teams to operate efficiently and accelerate customer engagement

Work with the CSC to create the right channels for communicating product updates across the MDE team and for channeling feedback back to the product teams

Set up the structures to continuously track progress on digital and core priorities across MDE, and support the team in reporting on these KPIs as part of executive leadership reporting

All About You

The candidate we are looking for should:

Have strong learning agility, with the ability to learn and ramp up on new topics quickly, including product and technical information across our different solutions

Have a strategic mindset that looks at the big picture, understands the customer’s business priorities, and translates Mastercard solutions to meet those priorities

Have a problem-solving and solution-focused mindset – a “how can we do it” rather than “we can’t do it” attitude

Be structured, with the ability to build a project plan and follow it through

Demonstrate clear ownership and accountability, with a strong outcome- and results-focused orientation

Be a master collaborator, able to work effectively across Business Development, Account Management, product teams, and other Solutions Architect teams

Have the ability to build deep product expertise quickly across a broad and evolving portfolio

Have strong multitasking and prioritization skills to manage multiple products and initiatives in parallel

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.