Manager, Commerce SEM

Description

Agency:

Flywheel

Job Function:

Consulting

Job Subfunction:

Business and Change Consulting

About Flywheel

Flywheel’s suite of digital commerce solutions accelerates growth across all major digital marketplaces for the world’s leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe, and APAC, we offer a career with real impact, endless growth opportunities, and the support you need to be the best you can be.

The Opportunity

We're looking for a Manager to join our Commerce team with a focus on retail media search. This person will own day-to-day search performance for a portfolio of clients, lead and develop a small team of specialists, and help grow client partnerships through strong results and proactive recommendations. The role requires hands-on experience running sponsored search across major retail media networks, especially Amazon Ads, plus emerging people leadership skills and confidence working directly with clients.

Reporting to a Director, this role works closely with retail operations, content and other media teams to deliver integrated commerce results. We need someone self-motivated, collaborative and results-oriented who enjoys being close to the work while helping others grow.

Responsibilities

• Own retail search strategy and execution for your client portfolio, including campaign architecture, keyword and ASIN/item targeting, bidding and budget pacing, and ongoing optimization.
• Connect search performance to retail fundamentals such as content, ratings and reviews, pricing, promotions and availability. Flag digital shelf issues that limit media results.
• Serve as a primary day-to-day contact for clients. Lead regular performance reviews, explain results clearly, and bring proactive recommendations.
• Deliver against client KPIs (ROAS, TACoS, incremental sales, new-to-brand, share of search). Spot performance issues early and resolve them.
• Identify growth opportunities within your accounts, such as new retailers, ad formats or budget expansion, and bring them to your Director with a clear business case.
• Manage, coach and develop a small team of specialists. Set priorities, review work, and support their technical and professional growth.
• Run tests and contribute to the team's best practices, playbooks and automation.
• Stay current on retail media platform changes and share learnings with your team.
• Support new business and client presentations as needed.
• Travel occasionally based on client needs

Requirements

• 4+ years of eCommerce or digital marketing experience, with at least 2 to 3 years hands-on in retail media search at an agency, brand or retailer.
• Strong working knowledge of Amazon Ads (Sponsored Products, Sponsored Brands, Sponsored Display). Experience on other networks such as Walmart Connect, Instacart, Target Roundel or Criteo is an asset.
• A solid understanding of retail and marketplace fundamentals and how they affect search performance.
• Comfortable with retail media reporting and analytics. Experience with bid management tools or AMC is an asset.
• Experience managing or mentoring others, whether through direct reports or formal team lead responsibilities.
• Strong analytical and problem-solving skills, and able to turn data into clear recommendations.
• Confident communicator who can present to clients and handle tough conversations.
• Organized and able to manage multiple accounts and competing priorities.
• Results-driven with a strong client focus.
• Proactive, curious and quick to adapt as platforms change.
• &xa;&xa;
• $75,000-$110,000 USD
• Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance.
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