Influencer Marketing Operations Manager

Description

Hey there!

We’re Fever , the world’s leading tech platform for culture and live entertainment.

Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.

Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.

Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?

To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!

Ready to be part of the experience?

Now, let’s discuss this role and what you will do to help achieve Fever’s mission.

Meet The Team

At Fever, our Social Media Team makes sure our brand shines online and every project has a strong, authentic presence. We connect and collaborate with users, creators, and influencers around the world to spark conversations and amplify experiences.

From digital strategy and content creation to community management, influencer campaigns, and social media monitoring , we shape how millions engage with Fever every day. We also provide insights, research, and fresh ideas that fuel new concepts across the company.

Join us if you want to build communities, create shareable stories, and turn social media into unforgettable experiences.

Responsibilities

• We're looking for an Operations & Growth-minded leader to become the right hand to our Lead of Influencer Marketing, responsible for evolving how Fever's ambassador, influencer, and content creator programs run and scale. This is not an influencer marketing role — it's a product and operations role for someone who thinks in strategy and operations excellence, and who wants to build the infrastructure behind an industry-leading creator marketing function
• What You´ll Do
• Partner directly with the Lead of Influencer Marketing to define and drive strategy and operational roadmap for the Ambassadors, Influencers, and Content Creators product
• Own and continuously redesign end-to-end workflows — scouting, onboarding, briefing, contracting, payment, and reporting — to increase speed and reduce manual work
• Identify, evaluate, and implement automation and tooling opportunities (e.g., inbound funnel platforms) to scale the team's capacity without proportionally scaling headcount
• Propose and lead new developments to the team's product/service offering, from concept to rollout, working cross-functionally with Data, Workflows and Automation, and Legal
• Build and maintain the reporting infrastructure and dashboards that give leadership real-time visibility into program performance and ROI
• Manage relationships with external tools and vendors supporting the influencer program
• Step in as the team's second-in-command, supporting prioritization and process decisions in the Lead of Influencer Marketing's absence

Requirements

• 8+ years in operations, business operations, program/process management, or growth roles — ideally with exposure to marketing, the creator economy, or marketplace businesses
• Proven track record designing and scaling workflows and automating manual processes
• You are english native or bilingual
• Strong analytical and data-driven mindset; comfortable building the case for a new tool or process and then owning the rollout
• Excellent project management skills — able to run multiple workstreams in parallel and bring order to ambiguity
• A builder's mindset: you don't wait to be told what's broken, you find it and fix it
• Based in or willing to relocate to Madrid, Spain
• Experience evaluating or implementing marketing/creator tech platforms
• Background in a high-growth startup or scale-up environment
• Experience in running affiliates or ambassadors programs
• Spanish or a second language
• Why You´ll Love It Here
• Attractive compensation package with room to grow.
• 40% discount on all Fever events and experiences + free Candlelight voucher.
• Flexible remuneration with Cobee: meals, transport, training, and nursery support (tax-exempt).
• Payflow: option to access part of your salary in advance.
• Taxdown: help optimizing and filing your taxes.
• Private health & dental insurance with Cigna: 100% covered by Fever. You can also add your family members via flexible remuneration.
• Wellhub membership for gym and wellness access: 100% covered by Fever up to the Silver plan.
• Language learning support: English and Spanish lessons.
• Hybrid work setup: home office friendly with a central Madrid office location.
• Snacks, drinks, and fresh fruit are always available at the office.
• Dynamic international team: a young, talented group creating a great work environment.
• LI-Hybrid
• Thank you for considering joining Fever. We cannot wait to learn more about you!
• If you want to learn more about us: Fever's Blog | Tech.Eu | TechCrunch
• Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!
• If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.