Functional Administrator / Business Analyst - Cybersecurity

Description

The company is a digital services provider with 26,000 consultants and specialists across 19 countries. It works with businesses, public sector organizations and partner software developers on digital transformation, and reported 2.2 billion euros in revenue for 2025.

You will join a security-focused team within Infrastructure & Security Services. As a Functional Administrator, you will handle the daily running of a security-related platform, working with business stakeholders and technical teams.

The role combines business analysis, user support, test coordination and change management. You will also help keep processes compliant with data protection and security standards and support operations and project rollouts.

Responsibilities

• Give functional support to application users and stakeholders.
• Look into functional incidents and coordinate their resolution.
• Collect, analyse and write up business requirements.
• Run User Acceptance Testing (UAT) and handle change requests.
• Work with business and technical colleagues on functional improvements.
• Check that processes meet security and data protection requirements.
• Take part in testing, quality assurance and service improvement work.
• Help optimise processes and automate them where possible.
• Keep project, operational and user documentation up to date.
• Collaborate with international stakeholders.

Requirements

• 1-3 years of experience in Functional Administration, Business Analysis, Application Support, IT Operations or a similar role.
• A basic grasp of cybersecurity and data protection concepts.
• Experience working with users, stakeholders and business requirements.
• Experience with incident management, testing or change requests is an advantage.
• Strong analytical and problem-solving skills.
• Good communication with both technical and non-technical people.
• Able to work alone as well as within a collaborative team.
• Stakeholder management skills and good Excel and PowerPoint knowledge.
• Fluent English and conversational French (B1-B2) are a plus.
• Exposure to Data Loss Prevention (DLP) concepts or platforms is an advantage.
• ITIL certification would be a plus.
• CompTIA Security+ or Microsoft SC-400 certification would be a plus.
• An Agile or Scrum mindset would be a plus.
• Team spirit and clear communication.
• Calm and resilient in complex situations.
• Clear thinking in analysing and summarising problems.
• Proactive, service-minded and keen on improvement.
• Autonomous, taking ownership of your work.
• Able to negotiate, influence and get stakeholders aligned.

Benefits

• Complete access to a platform for learning foreign languages.
• Personalised access to technology learning platforms.
• Workshops and training tailored to support your development.
• Medical insurance.
• Meal tickets.
• A monthly budget to spend on a flexible benefits platform.
• Access to 7 Card services.
• Wellbeing activities and team gatherings.