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Forward Deployed Product Manager

  • Office
  • 6+ years

Salary

$150,000 - 250,000/ year

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Description

About the Role

Own the end-to-end customer lifecycle for AI voice agents, from deployment through optimization and expansion. You will connect customer needs with product development, helping build high-performing agents and the operating practices for a growing team.

Responsibilities

  • Manage customer relationships, learn their business needs, and scope and deploy AI voice agents.
  • Optimize agent performance and expand deployments into additional customer use cases.
  • Present agent value and return on investment to customer decision-makers, using data to demonstrate business impact.
  • Debug agent behavior on specific calls, customize conversation flows, and address compliance requirements.
  • Translate customer feedback and unmet needs into product capabilities in partnership with the product team.
  • Develop playbooks and operating standards for the forward deployed product function.

Requirements

  • Five or more years of product management experience, including substantial direct customer-facing work; experience at a startup is required.
  • A product management, computer science, or data science background, with the technical depth to understand product concepts and perform basic debugging.
  • Strong customer communication and relationship skills, comfort with ambiguity, and a willingness to take end-to-end ownership in a fast-moving environment.
  • Ability to analyze data, explain ROI, and turn findings into actionable recommendations.
  • Familiarity with AI workflow tools such as Cursor and ChatGPT; experience with SQL or coding assistants such as Claude Code is relevant.
  • B2B SaaS or regulated-industry experience, such as mortgage, lending, financial services, or healthcare, is relevant.

Conditions

Base salary: $150,000 to $250,000 annually. Visa sponsorship is available.

On-site in San Francisco, California, with four days per week in the office and Wednesdays remote.

Where you’d work

From the office, 4 or more days a week in the office

The office

Visa sponsored

About the company

Company hidden

Office in San Francisco, United States

Your chances

Still hiring, not crowded yet, and you'd be among the first.

  • 19 checks run
  • 8 good signs
  • 2 red flags

Still hiring?

11 checks

Actively hiring

In its favour4

  • Still on the company's own careers site, checked 1 h agoModerate evidence
  • Found in the last 48 hours, before the big job boardsModerate evidence
  • Specific about the basics: pay, place, level, stack and contract all statedSlight evidence
1 moreFewer
  • States its salarySlight evidence

Against it1

  • Listed for the 7th time after earlier listings of it closedModerate evidence

How crowded?

8 checks

Low

In its favour4

  • In its Early Window: not on the big job boards yetStrong evidence
  • In the office in San Francisco: only people nearby can take itSlight evidence
  • In the office 4 or more days a week: most applicants want lessSlight evidence
1 moreFewer
  • Senior level: far fewer people qualifySlight evidence

Against it1

  • Sponsors visas: applicants from abroad compete for it tooSlight evidence

Fits Me

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  • Work model
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  • Must-haves
Details13 facts · Role, Location, Compensation, Employment
Tech stack
  • SQL
Seniority
Lead
Type
Full-time
Specialty
Forward Deployed
Region
United States
Pay period
Annual
Show 7 more factsShow less

Role

Category
Solutions & Support
Specialty
Forward Deployed
Seniority
Lead
Experience
6+ years
Tech stack
  • SQL

Location

Work model
Office
Region
United States
Office
  • San Francisco, United States
Days in the office
4 or more days
Visa sponsorship
Sponsored

Compensation

Salary
$150,000 - 250,000 / year
Pay period
Annual

Employment

Type
Full-time

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