Director, Technical Program Management – Missionforce National Security

Description

This individual contributor director role in technical program management sits in the Missionforce national security unit.

You will report to the SVP of Missionforce National Security and run high-stakes programs at the centre of the company's national security business.

The portfolio covers M&A integration, large federal implementations such as replacing an agency's enterprise IT service management platform, and new commercial models including outcome-based contracting and pricing.

The ideal person can build a program V2MOM and run a steering committee, and can also work through GovCloud onboarding details or contract structure.

Candidates may apply for up to 3 roles within 12 months so that effort is not duplicated.

Responsibilities

• Turn executive intent into programs with defined scope, workstreams, owners, milestones and success measures, all anchored in a program V2MOM.
• Set up and run each program's operating rhythm: steering committees, advisory teams, weekly working teams and executive updates.
• Track action items, decisions, risks and dependencies across functions, and clear blockers quickly.
• Act as the SVP's trusted representative in executive forums and raise issues with leadership early.
• Lead integrations from announcement through close and into steady state, coordinating Corporate Development, Legal, HR, Communications, Security, Technology & Product and the business.
• Keep the integration V2MOM, planning calendar, workstream plans and weekly updates current.
• Make sure employee experience milestones work for the incoming team, keeping what it values while speeding up its impact.
• Run multi-workstream federal implementations from discovery through capability mapping, gap analysis, workshops and delivery.
• Coordinate account teams, solution engineering, product, services, partners and the customer.
• Work with Government Cloud and security teams to bring capabilities into GovCloud and keep personnel compliant with security requirements.
• Work with Public Sector sales, Deal Desk, Legal, Accounting, Finance and Product to make outcome-based deals repeatable.
• Evaluate pipeline deals, capture lessons from closed deals, and help define contract structures, outcome measures and risk guardrails.
• Help build the business case and investment requirements for future fiscal years.

Requirements

• Comfortable juggling several high-visibility programs at once.
• Build working relationships across teams you do not manage directly.
• Move between strategy (vision, V2MOM, executive narrative) and detail (action items, dependencies, status).
• Strong executive presence and clear written updates that leaders actually read.
• Think customer first and respect the mission of the people served.
• Use sound judgment and discretion with confidential and pre-announcement information.
• 10+ years of program management, technical program management, consulting or engineering management experience, with some time at an enterprise technology company.
• A record of leading large cross-functional programs with executive visibility.
• Experience delivering complex enterprise SaaS implementations or platform programs.
• Strong analytical and problem-solving skills with close attention to detail.
• Strong executive communication and facilitation skills, and the ability to build consensus in a matrixed setting.
• Learn new technical, commercial and contractual subjects quickly.
• A bachelor's degree or equivalent work experience.
• Nice to have: M&A integration experience, ideally bringing a technology company into a larger enterprise.
• Nice to have: U.S. federal, national security or defense experience, as a provider or as a government or military professional.
• Nice to have: familiarity with FedRAMP, DoD Impact Levels (IL5/IL6/IL7) and GovCloud environments.
• Nice to have: an active U.S. security clearance, or the ability to obtain one.
• Nice to have: experience with ITSM/ESM platforms, platform migrations, or outcome- or value-based commercial models.

Conditions

You must be a U.S. citizen by birth or naturalization, living on U.S. soil, without dual citizenship, and able to meet customer and government screening standards for this role.

Qualification depends on a satisfactory background investigation and on holding and maintaining the U.S. government investigation and clearance level the role requires.

You must also agree to complete a federal Minimum Background Investigation (MBI) for a Moderate Public Trust position.

Benefits

• The company offers benefits and resources intended to support work-life balance.