Deployment Strategist

Description

The company provides infrastructure that enterprises use to build and coordinate AI workforces. Its AI workers make decisions and take action on their own across whole enterprise systems, going beyond voice and email.

Founded through YC-backed, the company has raised over $200M from a16z, Base10, Prysm Capital and Eurazeo. It began in logistics, built its own voice stack, models and orchestration layer, and now serves global enterprises that run the real economy.

This role links customer needs, data insights and product capabilities so customers get value from the platform. You will work closely with customer operations, end users and decision-makers, and shape how the technology handles their most important problems.

The team has no seniority levels or hierarchy and works as a group of builders.

Responsibilities

• Work with customers to learn their workflows, goals and pain points, often sitting inside their teams.
• Scope, prototype and deliver solutions on the platform alongside Forward Deployment Engineers.
• Find and interpret the key datasets that drive customer decisions, and build them into robust, scalable pipelines.
• Design and refine user workflows that solve real problems and spread across teams and functions.
• Lead training and onboarding so new users succeed and the tools keep delivering value.
• Present findings and strategy to audiences ranging from frontline operators to executives.
• Grow accounts by scoping new use cases and expanding the company's footprint within organizations.

Requirements

• Take full ownership of your work and its outcomes, and fix problems that fall outside your formal role.
• Care about craftsmanship and the quality of everything you produce, from product features to documents and sales calls.
• Be friendly, honest and kind with colleagues, and give and receive feedback respectfully.
• Focus on the highest-impact actions, move quickly in the right direction and prioritize ruthlessly.
• Raise the team's bar, since exceptional performance is the standard and ability matters more than seniority.
• Question assumptions and rebuild solutions from basic principles when needed.

Conditions

The company processes personal data submitted with applications as data controller for evaluating candidates; data is kept for 3 months of inactivity and handled under GDPR, with access and deletion requests sent through the privacy contact listed in the posting.

Benefits

• Work alongside a team of engineers and builders.
• Backing from a16z, Y Combinator, Base10, Prysm Capital and Eurazeo.
• Own projects and their direction, with autonomy and encouragement to ship.
• Healthcare, dental and vision coverage.
• Competitive salary plus equity in a high-growth startup.