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Mastra

Customer Engineer

  • Remote

Salary

Not stated

Similar roles pay €85K - 150K a year · our estimate

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Description

Mastra is the open-source TypeScript framework for building AI agents (agents, workflows, memory, evals, tracing). From the team behind Gatsby, YC-backed, https://github.com/mastra-ai/mastra

We're hiring a customer engineer. Some companies would call this an FDE; we don't, because roughly half the job is shipping in the framework itself. The other half you're embedded with paying customers deploying agents to production: in their Slack channels and on calls, writing code in their repos, reviewing their PRs, working through architecture with their engineers. What you learn there comes back as bug fixes, features, and new primitives in Mastra. One of our current customer engineers is among the top bug-fixers in the entire codebase.

You should be a full-stack TypeScript engineer who has built agents and who can explain technical decisions clearly to engineers who haven't seen your code.

Remote. We have a lot of EU customers and response-time SLAs, so US Eastern/Central or EU hours work best.

Process: a call with Shane (co-founder/CPO, leads customer engineering), a conversation with a customer engineer, a 2-3 hour take-home, then you present it to us and get feedback.

Where you’d work

Fully remote

You can work from

  • Europe

About the company

Mastra

Your chances

Worth a look before you spend an evening tailoring a CV for it.

  • 18 checks run
  • 2 red flags

Still hiring?

12 checks

1 red flag

How crowded?

6 checks

1 red flag

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  • Must-haves
Details9 facts · Role, Location, Compensation, Employment
Tech stack
  • TypeScript
Type
Full-time
Specialty
Solutions Engineering
Region
Europe
Pay period
Annual
Show 4 more factsShow less

Role

Category
Solutions & Support
Specialty
Solutions Engineering
Tech stack
  • TypeScript

Location

Work model
Remote
Region
Europe
Remote from
  • Europe

Compensation

Salary
Salary by agreement
Pay period
Annual

Employment

Type
Full-time

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