Commercial Sales Engineer - East

Description

The company helps customers become more agile, efficient, resilient and secure through digital transformation. Its Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by connecting users, devices and applications securely from any location. It runs across more than 200 public data centers worldwide and thousands of private edge sites, making it the largest in-line cloud security platform in the world.

The company is building an AI-native organisation in which people use machine intelligence to tackle hard security problems. Customer focus drives the work, and the team operates on three behaviours: ownership and collaboration, trust built through outcomes, and a culture of challenge with regular feedback.

This is a remote Commercial Sales Engineer role on the East team, reporting to the Manager of Sales Engineering. The Sales and Go-to-Market group works with Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation and Technology Partnerships to show customers what cloud transformation can do.

Responsibilities

• Build and present technical product demonstrations for prospective customers
• Collect customer technical requirements so the proposed solution meets their goals
• Lead product evaluations and set up custom configurations
• Plan evaluation tests with customers and guide them to a successful result

Requirements

• You enjoy hard problems and find energy in working out solutions, since the biggest impact comes from solving them.
• You are a trusted teammate who wants the whole team to succeed. You give and take feedback openly, because candor delivered with clarity and respect builds trust fastest.
• You keep learning and actively ask for feedback to become a better partner and teammate. You care about your work and approach it with purpose.
• You keep customers at the centre of your decisions, understanding the needs of both internal and external customers and solving their real problems from start to finish.
• You make complex problems, user needs and technical ideas clear and actionable. You communicate precisely and keep every conversation focused.
• You are curious about AI tools and have a track record of adopting new technology to improve your daily work and problem-solving.
• You have a proven cybersecurity and networking background with hands-on experience in TCP/IP, DNS, routing, VPNs and firewalls.
• You have 2+ years of experience as a Sales Engineer or in network systems integration.
• You hold a Bachelor's degree in Computer Science or a related field, or have equivalent work experience.
• You understand AI and ML fundamentals and have experience using, securing or positioning AI-driven solutions to improve results in your area.
• Preferred: Technical certifications such as CCNA, Network+, CCNP, CCIE or Security+
• Preferred: Previous experience closing deals in a quota-carrying role
• Preferred: Experience running several proofs of value at once and working with small to medium-sized businesses or enterprise accounts in networking or cybersecurity
• Preferred: Strong AI fluency, using coding assistants, LLMs and generative AI tools to speed up troubleshooting, solution design, automation and customer problem-solving, while checking outputs with sound technical judgment

Conditions

This is a full-time remote position.

The base pay range is $105,000 - $150,000 USD for US locations. It is a minimum to maximum target for new hires and may be higher or lower depending on skills, experience and education. It excludes commission, bonus, equity and benefits.

The company shares information about its hybrid working model and benefits on its website.

By applying, you agree to follow applicable laws, regulations and company policies on security and privacy.

The company follows applicable pay transparency rules and offers reasonable accommodations in recruiting for candidates who need them.

Benefits

• Several health plans
• Vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks and more