Talent Acquisition Operations Specialist

Description

Keeper is hiring an experienced and analytical Talent Acquisition Operations Specialist to support the systems, reporting, processes, and technology that enable our global talent acquisition team. This is a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and help strengthen the operational foundation needed to support Keeper’s continued growth.

About Keeper

Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com .

About the Role

As a Talent Acquisition Operations Specialist, you will support the systems, reporting, processes, and technology used by our growing talent acquisition team. This role will help maintain Greenhouse and related integrations, prepare reports, analyze recruiting data, support team KPIs, assist with capacity planning, document processes, and identify opportunities to improve the candidate and recruiter experience.

Responsibilities

• Support the administration and maintenance of Keeper’s talent acquisition technology stack, including Greenhouse, integrations, assessment platforms, reporting tools, and workflow automation
• Maintain Greenhouse data integrity, workflows, configurations, permissions, and process discipline
• Assist with technology updates, implementations, integrations, and issue resolution in partnership with IT, HR, vendors, and other stakeholders
• Research new tools and technologies and provide recommendations to improve recruiter productivity, reporting, automation, and candidate experience
• Help create, monitor, and maintain talent acquisition KPIs and metrics that support team performance and Keeper’s hiring goals
• Prepare and share recurring reports and dashboards for Talent Acquisition, HR, Finance, and leadership
• Analyze recruiting trends, funnel performance, sourcing effectiveness, assessment results, requisition aging, capacity, and hiring progress
• Partner with HR to support ATS and HRIS integrations and workflows
• Assist with reconciling recruiting activity against approved headcount plans, open requisitions, pending starts, and remaining hiring needs
• Support recruiter capacity planning by analyzing workload, requisition volume, pipeline health, and anticipated hiring demand
• Identify process inefficiencies and recommend solutions that improve consistency, efficiency, standardization, and candidate experience
• Create and maintain recruiting processes, documentation, training materials, and knowledge resources for recruiters, hiring managers, and HR partners
• Provide operational support for talent acquisition system, process, and workflow issues
• Support automation and workflow improvement initiatives using Workato or similar tools
• Participate in special projects and provide recruiting support, including sourcing, applicant review, and full-cycle recruitment, as needed

Requirements

• 3+ years of experience in talent acquisition operations, recruiting operations, HR operations, analytics, or a related field
• Experience supporting recruiting systems, processes, or operational programs
• Experience working with an applicant tracking system; Greenhouse experience required
• Experience supporting recruiting technology integrations, implementations, updates, or vendor relationships
• Experience building or maintaining dashboards, reports, and KPIs for talent acquisition, HR, or business leadership
• Familiarity with ADP or other HRIS systems
• Strong analytical skills with the ability to identify trends and provide actionable recommendations
• Working knowledge of headcount planning, forecasting, or recruiting capacity
• Experience documenting processes and creating training materials or user guides
• Experience supporting cross-functional projects and process improvement initiatives
• Understanding of workflow automation tools, such as Workato, preferred
• Strong computer skills; Google Suite and Google Sheets strongly preferred
• Knowledge of full-cycle recruiting processes and recruiting funnel metrics
• Strong communication and interpersonal skills
• Excellent organizational skills and attention to detail
• Flexible and adaptable to shifting priorities
• Ability to work effectively autonomously and as part of a team
• Bachelor’s degree in Human Resources, Business Administration, Analytics, or a related field preferred
• Experience in tech or cybersecurity preferred

Benefits

• Medical, Dental & Vision (Inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401k (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
• Above market annual bonuses
• Classification: Exempt
• This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan).
• Data We Collect
• Information You provide:
• Contact details, CV/resume, cover letter
• Employment history, qualifications, work eligibility
• Application responses and uploaded documents
• Information We generate:
• Interview notes, assessments, communications
• Scheduling information
• Information From Others:
• Recruiter/referral information who submit your profile
• References (with your consent, before final offer)
• Public professional profiles
• Background verification (post offer)
• Voluntary Diversity and Equal Opportunity Information
• We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements
• How We Use Your Data
• Assess your application and suitability
• Manage interviews and recruitment workflow
• Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)
• Comply with employment law obligations
• Legal Basis
• Legitimate Interests (recruitment management, security and integrity of the hiring process)
• Contracting steps (for progressed candidates)
• Legal and regulatory compliance obligations; explicit consent where required
• Who We Share Information With
• Internal:
• HR, hiring managers, interviewers, IT support for system administration
• Note - diversity and equal opportunity data is not shared with hiring managers.
• Third Parties:
• Service providers who assist with:
• Applicant tracking, recruitment systems and assessment providers
• Background verification vendors (post offer)
• Recruitment agencies (where applicable)
• Tools to support communication, collaboration and to securely store your data
• Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place.
• International Transfers
• Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws.
• Security
• We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards.
• Retention
• We keep your data for 24 months from your last application activity, then delete or anonymize it.
• Exceptions:
• You opt into our talent database for further retention by providing consent (extended retention)
• You're hired (transfers to employee records)
• Your Rights
• You have the following rights and can contact us at the email below to exercise them:
• Access, correct, or delete your data, subject to applicable law and retention requirements
• Object to or restrict processing
• Withdraw consent (where applicable)
• Request data portability
• Lodge a complaint with your data protection authority
• When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights.
• Automated Decisions
• Keeper does not make hiring decisions using solely automated processing.
• Contact - Candidates can send privacy questions to: privacy@keepersecurity.com