Staff Backend Product Engineer, Operations Technology

Description

Work with HelloFresh in Warsaw and its HelloTech organisation, HelloFresh’s global technology backbone with more than 1000 people, building the digital products that power our end-to-end food experience. From meal kits and ready-to-eat meals to specialty offerings like pet food and premium meat & seafood, HelloTech creates the platforms that bring tailored food solutions to millions of customers every month.

Our subscription-based, direct-to-consumer model relies on technology at every step, from customer-facing apps and personalization logic to pricing, forecasting, supply chain optimization, and initiatives that help reduce food waste. While our brands operate independently to serve distinct customer needs, they are united by shared platforms, data, and operational excellence built by HelloTech.

HelloTech works in autonomous, cross-functional alliances, each owning a specific product or domain end to end. By working with our Warsaw office, you will help shape scalable, data-driven products used across our markets, working with a modern tech stack and international teams to continuously improve how people discover, order, and enjoy HelloFresh’s products, today and in the future.

About the role: What's in the Box

You will contribute to the success of the Food Systems Alliance by providing technical leadership across multiple engineering teams and business domains. At a pivotal stage in our transition from bespoke operational tooling to globally scalable software products, you will help shape architecture, drive technical decision-making, and translate complex supply chain processes into robust, maintainable systems.

Working closely with engineers and operational stakeholders, you will influence technical direction, promote engineering best practices, and support the delivery of scalable solutions that power HelloFresh's global supply chain operations.

Responsibilities

• At HelloFresh we are moving away from a model where software developers just execute tickets toward one where product engineers are trusted to own customer problems. A Product Engineer takes a problem, forms a point of view, validates it with customers and data, and ships it using AI as a force multiplier.
• Lead cross-squad technical initiatives to design and build modular, globally scalable backend solutions for complex supply chain operations.
• Act as the technical bridge between engineering squads and operational stakeholders (Procurement, Production, Data) to architect reliable, long-term systems.
• Define and drive engineering best practices around system design, code quality, and maintainability across the entire Food Systems Alliance.
• Optimize complex data workflows and event-driven architectures to seamlessly support day-to-day production and scaling needs.
• Provide technical leadership through architecture reviews, design discussions, and knowledge sharing across engineering teams
• Shape the technical roadmap by proactively identifying architectural bottlenecks and proposing strategic improvements.
• Take the technical lead on backend-heavy product problems, designing, building and operating the services and systems needed to deliver them reliably at scale.
• Work beyond your specialization when the problem demands it. Your specialization is your anchor, not your boundary.
• Operate what you build . You instrument, monitor, and improve your systems in production. Shipping is the beginning of the learning cycle, not the end.
• What you’ll bring: The Ingredients
• Hands-on experience working with AI tooling (e.g., Claude Code, Cursor, Copilot) beyond casual experimentation. You use AI agents every day. You have a practical sense of how the context you provide to AI tools shapes output quality, and how to set boundaries on AI-generated work.
• Extensive backend engineering expertise, ideally within Golang and JVM-based ecosystems (Kotlin or Java), coupled with a strong grasp of distributed systems and microservices architecture.
• A proven track record of designing and operating highly scalable, event-driven systems using messaging technologies such as Kafka, RabbitMQ, or SQS.
• Strong ability to work fluidly across team boundaries, translating complex business or operational requirements into actionable technical roadmaps.
• Solid understanding of modern cloud infrastructure (AWS, Kubernetes) and observability practices, with the capacity to establish and advocate for tribe-wide standards.
• Strong fluency in Golang or Java and hands on experience building distributed systems in production: event-driven and asynchronous flows, clear service contracts, and designing for partial failure. You operate what you build, including its observability and data layer.
• A collaborative, low-ego approach to problem-solving, possessing strong technical judgment and a passion for mentoring fellow engineers.
• You take full ownership. You have a bias to ship. You finish the last twenty percent.
• You have product sense and are opinionated about what should be built and why, and you can back that opinion with data and user evidence.
• Above all, we are looking for individuals who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

Benefits

• Global collaboration at scale: Collaborate with experienced engineers and product partners across HelloTech’s international teams, in a culture of active knowledge sharing.
• Technology with real-world impact: Build and operate modern systems at a global scale, supporting 6+ million customers and complex supply chain operations.
• Technical/Product/Design leadership: Drive best practices and influence architecture/design, quality, and ways of working in an autonomous, product-led setup.
• End-to-end development/delivery: Drive decisions from problem definition to production, improving systems and enabling long-term scalability.
• Access to the workspace at Warsaw Centre Point. The hub offers modern facilities including showers, breakout zones, outdoor space, cycle parking, and refreshments (coffee, soft drinks, and fruit).
• Are you the missing ingredient? If this sounds like a tasty opportunity, we’d be excited to hear from you. We aim to review your profile and respond within 5 business days.
• Engineering