Software Engineering MTS

Description

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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Data Security Fabric team is seeking a Member of Technical Staff (MTS) Engineer to help design and build a secure, cloud-native, and highly scalable Data Platform designed to measure, mitigate, and reduce enterprise risk. By unifying disparate security data across the organization, our platform will provide actionable insights to proactively identify risks and automate remediation efforts.

As an MTS Engineer on our team, you'll be responsible for designing and implementing a robust data platform that collects and processes critical security signals from a wide range of sources. This includes collecting and processing 600 TB of data daily in real-time streaming — spanning application logs across all Salesforce products, comprehensive asset information (hardware and software) across Salesforce, vulnerability data from large-scale scanning tools such as Tenable and Prisma, user identity and access data, security signals from 10+ Salesforce platforms (e.g., Core, Hyperforce, Data Cloud, Slack, Tableau, Heroku, MuleSoft), and other security signals from over 15 different environments like AWS, GCP, CRM systems, and third-party vendor platforms.

You'll leverage cutting-edge technologies to build the next-generation security data platform and create a vendor-agnostic core security system. AI and machine learning are first-class capabilities of this platform — you'll help design LLM- and ML-driven workflows for security signal enrichment, anomaly detection, risk scoring, and automated triage, and integrate agentic patterns (RAG, tool-use, evals) into the platform's remediation and investigation flows. You'll also help establish data governance and quality frameworks to support risk management, regulatory compliance, and continuous security improvement across the enterprise.

This is an exciting opportunity for an engineer with a passion for distributed systems, big data processing, AI/ML, and security. You'll play a key role in shaping the future of security at Salesforce, helping ensure the platform's scalability, reliability, and alignment with industry best practices. Your work will directly impact Salesforce's security strategy — driving innovation, improving risk management, using AI to accelerate detection and response, and enabling automation of security remediation across the organization.

If you're looking to grow your technical expertise in cloud-native systems, cybersecurity, big data processing, and applied AI, this role offers strong opportunities for personal and professional development, along with meaningful visibility and business impact.

Responsibilities

• Learn and adapt to Salesforce's security strategies, goals, objectives, and capabilities to improve security posture.
• Lead the design and architecture of a highly scalable and secure data platform that ingests and processes diverse security data sources across 10+ Salesforce platforms and 15+ external environments.
• Build and optimize data pipelines to collect, store, and analyze security signals from tools and platforms (e.g., vulnerability scanners, asset management systems, identity and access control systems) running across multiple environments (AWS, GCP, Salesforce, CRM, vendor systems, etc.).
• Design and integrate AI/ML and LLM-driven capabilities into the platform — including RAG over security data, agentic triage/remediation workflows, anomaly detection, and risk scoring — with strong attention to evals, guardrails, and cost/latency tradeoffs.
• Work closely with cross-functional teams (e.g., Engineering, Security Operations, Risk Management, Product Security, and Data Science) to align the data platform with business and security goals.
• Participate in Agile development, including daily syncs.
• Support the team's engineering excellence through code reviews and mentoring for team members at all levels.
• Provide technical leadership to a team of engineers, driving best practices in software development, security, AI-assisted development, and cloud-native architecture. Mentor engineers at earlier career stages, fostering a culture of continuous learning, innovation, and excellence.
• Champion effective use of AI-assisted development tools (e.g., Claude Code, Cursor, Copilot) across the team — establishing patterns for agent-driven workflows, code review, and productivity while maintaining code quality and security.
• Own and deliver initiatives that add new features to meet growing product demands.
• Adapt quickly to changing requirements, priorities, and strategies.
• Advocate for security and secure practices throughout Salesforce, including secure AI/agent design (prompt injection defenses, least-privilege tool access, data handling for LLM contexts).
• Required Skills/Experience
• 2+ years of industry experience for MTS, including 2+ years in SaaS, PaaS, or IaaS software development
• Bachelor's or Master's degree in Computer Science or Engineering (or equivalent experience)
• Distributed systems and data engineering expertise, including:
• High-performance, high-availability (99.99%), highly fault-tolerant systems
• Large-scale infrastructure systems
• Docker-based development, especially with EKS
• Configuration management systems, including Infrastructure-as-Code (IAC), Terraform, Puppet
• Data technologies: Apache Spark & Kafka, Hadoop, SQL/NoSQL
• Programming proficiency in object-oriented and multi-threaded development using at least one of: Python, Golang, Java/Scala
• Demonstrated expertise applying systems patterns (e.g., client-server, N-tier, primary/secondary, MVC) and API construction (e.g., Swagger, OpenAPI)
• Experience developing and managing software on Linux (e.g., CentOS or RHEL)
• Strong fundamentals in security concepts: authentication/authorization frameworks (e.g., SSO, SAML, OAuth), secure transport (e.g., TLS), identity management (e.g., certificates, PKI)
• Hands-on experience integrating LLMs or ML models into production systems, including at least two of: RAG pipelines, agent/tool-use frameworks (e.g., MCP, LangGraph), prompt engineering, evals/observability for LLM apps, fine-tuning, or embeddings/vector stores
• Demonstrated fluency with agentic coding tools (Claude Code, Cursor, Copilot, or equivalent) as a daily driver, with the ability to guide the team on effective and safe usage patterns
• Excellent oral and written communication skills
• Ability to manage multiple projects, meet deadlines, and adapt to shifting priorities
• Strong collaborator who values team success alongside individual contributions
• Ability to translate strategic or operational goals into technical and tactical requirements and architecture design
• Preferred / Nice-to-have
• Experience applying AI/ML to security use cases — e.g., anomaly detection, alert triage, vulnerability prioritization, or SOC automation
• Experience with MCP (Model Context Protocol), tool-use frameworks, or building agentic workflows on top of security data
• Familiarity with LLM cost/latency optimization, guardrails, prompt-injection defense, and evaluation frameworks
• Experience with vector databases and embedding-based retrieval over structured/unstructured security data
• Unleash Your Potential
• When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
• Accommodations
• If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .
• Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
• Posting Statement
• Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
• In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
• At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $117,200 - $176,700 annually. 

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.