Senior Product Designer

Description

HappyCo is a company where people can grow their careers and work with like minded people, with no egos or politics. HappyCo is values driven and offers a flexible, supportive culture. Join HappyCo and Make Work Happy !

About the Role

You'll own product experiences end-to-end. From problem framing through delivery and iteration, embedded in a product triad with a PM and Engineering Lead. This is a high-autonomy role for designers who operate independently, think in systems, and are already building with AI – not just aware of it.

We're hiring across two closely connected problem spaces: Inspections and Data. Placement will be based on your strengths and business needs.

Problem Spaces You May Work In

Depending on product priorities and your strengths, you may work in one or more of the following areas:

Inspections & Property Operations

Designing mobile and web workflows that help property teams plan, complete, and act on inspections across large multifamily portfolios. This includes efficient field data capture, photos, findings, follow-up work, quality assurance, and coordination across roles and properties.

Data, Reporting & Insights

Designing dashboards, reports, analytics, and data exploration experiences that help operators understand performance, identify risks and opportunities, and make confident decisions. This includes turning complex property and portfolio data into clear, actionable insights.

These products are information-dense, highly interconnected, and used by multiple roles across an organization—from people working in the field to portfolio leaders. Increasingly, they also incorporate AI-powered interfaces that allow users to proactively query their data, surface insights, and receive recommendations through agentic, conversational, and voice-enabled interactions. Designing clarity, trust, and usability into these systems, across both traditional interfaces and AI-assisted experiences, is core to the role.

Responsibilities

• Own a product area fully: discovery, design, delivery, analysis, iteration
• Work backwards from real customer problems and translate complexity into clear, scalable solutions
• Make field workflows and data-dense, information-rich interfaces easy to use across mobile and web
• Design dashboards, reporting, and AI-assisted experiences that turn operational data into useful action
• Shape agentic workflows, conversational interfaces, and voice-enabled interactions where they improve outcomes
• Make AI capabilities feel understandable, trustworthy, and usable – not just impressive
• Use AI actively in your own process to move faster and think deeper
• Run lightweight research, synthesize insights, and act as the evidence-backed voice for the customer
• Champion our design system, contribute to craft standards, and raise the bar in every critique
• What You Bring
• 5–8 years shipping web-based SaaS or enterprise products at scale
• Demonstrate end-to-end ownership with real shipped work, including AI-assisted experiences
• You are actively using AI tools today. Claude, Cursor, Codex – whatever fits your workflow. This is a hard requirement, not a nice-to-have.
• Strong systems thinking across complex, interconnected product surfaces. Furthermore, knowing when to lean on systems and when to break out of them. You balance rigour with creativity.
• High autonomy. You move work forward without waiting for direction
• Clear communication, comfort with ambiguity
• Strongly Valued
• Background in complex domains: field operations, inspections, analytics, reporting, workflow tooling, or similar
• Experience designing across mobile and web surfaces
• Familiarity with agentic experiences
• Comfort working close to code or prototyping with code
• Multifamily or proptech experience is a plus, not a prerequisite

Benefits

• High autonomy, high support. Trusted to lead, supported to grow
• Culture that genuinely values design and craft
• Remote-friendly, flexible hours
• Work that reaches millions of residents and thousands of property teams
• HappyCo fosters a values-led, inclusive, and people-first culture where everyone thrives. Learn more on our careers page, and check out our benefits . HappyCo is an equal opportunity employer committed to diversity and inclusion.
• About HappyCo
• Founded in 2011, HappyCo ( happy.co ) builds mobile and cloud solutions to enable real-time property data. Our flagship product suite 'Happy Property’ has more than 5 million units on its platform.
• We’re everyday people with a shared purpose — improving the lives of others. Our team is made up of thinkers, talkers, planners, makers, builders and everything in between. Together, we’re turning our passions into happier communities!
• When customers use our software, their communities get stronger. Our tools empower everyone in multifamily property management to improve their operations and maximize returns, which means they’re building better experiences for their residents. Learn more about our Product Vision here!
• Our HappyCo Culture & Values
• HappyCo strives to build better communities. So naturally, we are dedicated to making our own community an enjoyable place that lets us do our best work. We’re devoted to building an inclusive, supportive culture that empowers each HappyCo’er to succeed and grow. To learn more about our culture, check out our Glassdoor page and our careers page!
• HappyCo’s culture is driven by our core values of Make Happiness, Better Together, Get Good Sht Done, Customer Obsessed and Kaizen - sounds great, right, but what does this mean for you?
• We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that HappyCo upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, and veteran status. HappyCo is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.
• A note on hiring scams: All legitimate communication from HappyCo about this role — including interview scheduling, offer letters, and any request for personal information — will come from an @ happy.co email address. We will never conduct interviews over chat-only platforms (e.g., Telegram, WhatsApp, Skype) or ask you to pay for equipment, training, or background checks. If you receive an offer or interview request from any other domain, please don’t respond, and report it to us at recruitingscam@happy.co