Senior Member of Technical Staff, Product Engineering

Description

About Pallet

Pallet is building AI Agents to transform the physical economy — a $12 trillion global industry. We’ve raised $50M from top investors, including General Catalyst, Bessemer Venture Partners, and Bain Capital Ventures. In under two years, we’ve achieved 700% revenue growth and are just getting started.

Our mission is to increase the efficiency of the global supply chain by automating the manual workflows that slow supply chain teams down — from scheduling and appointment setting to data entry and load management. Our flagship platform provides end-to-end visibility, control, and optimization, while our newest product, CoPallet, introduces AI Agents that can understand and execute requests in real time and integrate directly with customer systems.

As companies across the physical economy look to generative AI to drive efficiency, many are turning to Pallet to lead the way. With deep supply chain expertise and cutting-edge AI capabilities, we’re positioned to build the next $10B company powering the physical economy.

Join us and work alongside leaders from Google, DoorDash, YC, and more to shape the future of supply chain technology.

$175,000 - $265,000

Full-time / Onsite (5 days/week)

About The Role

Given recent economic shifts, logistics providers and shippers want to capitalize on generative AI to drive business efficiency. As a result, many of them are turning to CoPallet, the first end-to-end service of AI agents and logistics experts, to automate their back-office operations. If we can capture this momentum effectively, we’re on track to build the next $10 billion tech company in logistics.

We're hiring Product Engineers to bridge the gap between customers and our AI platform, customize solutions for enterprise clients, and collaborate with cross-functional teams to build our AI product from the ground up. They'll work directly with Aren (ex-Google), Nilkanth (ex-founder, ex-DoorDash), and Vidhur (lead engineer on Document AI at Scale) to shape the future of logistics AI — from how it's built to how it's deployed in the real world.

You could be an engineer anywhere, why us?

Join a well-funded, high-growth startup on the path to IPO ($50M raised, 700% revenue growth in 2 years, targeting a $11T market)

Work directly with our CTO, ex-YC Founder, Doordash

Help transform a massive industry and scale us toward a $10 B+ business

Why this role is different

Product Engineer at Pallet means something specific: you're not just shipping features, you're shaping what the product becomes. You'll work closely with customers, understand their real operational pain, and build the solutions that address it. The feedback loop here is tight, and the stakes are real.

Among the first Product Engineers at Pallet, with genuine influence over product direction

Full ownership from idea to deployment, building for enterprise logistics clients at scale

Direct access to founders and cross-functional teams from day one

Meaningful equity in a company targeting a $10B+ outcome

Responsibilities

• Build and own core product features that power thousands of AI agents running in parallel to solve real logistics problems
• Act as the connective tissue between engineering and customers, translating real business needs into reliable, scalable software
• Design and implement data pipelines and backend systems built to grow from hundreds to millions of users
• Ship end-to-end features in a SaaS environment where customers see the impact quickly
• Collaborate with the engineering team on architecture, product decisions, and technical direction
• Help define what great product engineering looks like at Pallet as an early team member

Requirements

• 6+ years with deeper architectural ownership and a focus on system quality and long-term maintainability
• Strong backend and systems engineering fundamentals
• Experience owning core product or infrastructure in a SaaS or platform environment
• Someone who thinks about reliability, performance, and architecture, not just shipping
• Comfortable working in a fast-moving, in-person startup environment
• Excited to be in the office 5 days a week in SF's Financial District or our NYC satellite office
• Bonus: Node.js, TypeScript, GraphQL (our interviews are language-agnostic)
• Our tech stack
• Database: PostgreSQL
• Backend: Node.js + TypeScript, Encore for server-side development and managed DevOps, hosted on GCP
• LLMs: OpenAI, Anthropic, Google (foundation models), Playwright (browser automation)
• Frontend: React + TypeScript, hosted on Vercel
• Interview Process
• We move fast, and we’ll keep you informed at every stage of the process.
• Intro Chat with Head of Talent (30 mins)
• Technical Screen + Meet and Greet with an Engineer (60 mins)
• Executive Chat - Nilkanth (Neel) Patel, CTO (30-45 mins)
• Final Interview, visit our office, and deep dive into technical and behavioral interviews (~3.5-4 hours)

Conditions

The estimated salary range for this role is $175,000 – $265,000, depending on experience and skill set. In addition to base salary, we offer competitive equity, benefits, and growth opportunities. Final compensation will be determined based on a combination of factors, including experience, qualifications, and location.

Our Benefits

We invest in our people the same way we invest in our product: seriously.

Health, Vision, and Dental benefits

Take-what-you-need Paid Vacation

Life Insurance and Accidental Insurance

‍ Short-Term Disability Coverage

Generous salary and equity for all staff

401k option; helping you save for the future

‍‍‍ Paid parental leave to support growing families

Yearly learning and development stipend

Commuter benefits for Bay Area employees

Uber ride stipend if you ever have to work late in the office

Remote office home stipend to get you comfy in your space

Daily catered lunches provided

Onboarding trip to San Francisco HQ if you work remotely

Monthly happy hours

Annual Company Offsites; our last one was in Palm Springs CA

Workplace Policy

We are an in-person company. Our offices in San Francisco, New York City and London are where ideas get built, decisions get made, and the team gets stronger. We have invested in making them genuinely great places to spend your day, with catered lunches, monthly happy hours, and people who care about the work and each other.

Most of our team works in office five days a week. For select roles, we hire remotely across the U.S. Remote employees come to one of our offices for their first week to onboard and meet the team, and we cover the full trip.

Every role is different. Travel expectations are always shared upfront in the job description and confirmed in your first call with us.