Senior Manager, Software Engineering (REMOTE)

Description

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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the 1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are looking for an experienced Senior Engineering Manager to lead our Foundations team — the team that owns the infrastructure and platform the rest of engineering builds on. From cloud infrastructure and databases to deployment pipelines, observability, and production operations, Foundations is responsible for keeping Qualified running reliably at scale while accelerating every product team that builds on top of it. You will grow the team from 7 to 12 engineers and drive its continued growth beyond that, while raising the bar on delivery, reliability, and technical direction. We're looking for a leader who combines deep platform and infrastructure fluency with people leadership, operational rigor, and a strong sense of urgency and accountability.

Responsibilities

• Lead and Grow the Team: Hire and develop exceptional talent, growing the team from 7 to 12 and beyond while owning a high technical and cultural hiring bar. Ensure every engineer has a clear leveling path and growth plan, and handle underperformance directly, quickly, and professionally. Build a High-Trust, High-Standards Culture: Maintain an environment where engineers feel both supported and challenged. Be visibly engaged day-to-day in team channels, standups, and decision-making. Set a tone of urgency, accountability, and attention to detail; detect morale or performance issues early and act immediately. Model reliability through strong communication, follow-through, and consistent presence. Drive Delivery and Execution: Commit to quarterly goals with clear milestones and drive accountability to achieve them. Establish and maintain predictable delivery timelines, and stay actively engaged in day-to-day operational channels to make quick decisions and unblock the team. Set Technical Strategy and Architecture: Drive clear architectural direction for platform and infrastructure initiatives, guiding engineers with a detailed understanding of these domains. Provide decision frameworks for tradeoffs between speed, cost, and reliability, and proactively shape the roadmap around resiliency, scalability, and efficiency. Own Reliability and Operational Excellence: Ensure strong on-call and incident response discipline, continuously improve platform resiliency, and maintain oversight of deployment and release management with accountability at every stage.

Requirements

• Experience managing platform, infrastructure, or foundational engineering teams in high-growth environments.
• Deep technical fluency across cloud infrastructure (AWS preferred), Kubernetes, infrastructure-as-code, CI/CD, and observability — you can guide architectural decisions in these domains with credibility and detail.
• Strong software engineering background with proficiency in languages such as Go, Python, TypeScript, or Ruby — this team builds software, not just operates systems.
• Experience operating SQL and RDBMS in production at scale (PostgreSQL preferred).
• A track record of operational excellence: building on-call programs, driving incident response discipline, and owning deployment and release management.
• Proficiency in agentic, AI-assisted development practices, with the ability to drive their adoption across a team.
• A "driver" mindset: proactive, outcomes-oriented, and unafraid to roll up your sleeves when needed.
• Strong communication and collaboration skills, especially in cross-functional leadership settings.

Benefits

• Platform Impact at Scale: As a key leader, you'll own the team and technical direction behind the infrastructure that every product team at Qualified builds on — shaping the reliability, scalability, and velocity of the entire engineering organization.
• High-Growth Environment: Join us at a pivotal stage where you can establish best practices that will scale with our rapid growth and expansion.
• Cutting-Edge AI: Lead a team operating the platform behind AI-powered B2B products, and drive agentic engineering practices that define how modern platform teams work.
• Close Leadership Collaboration: Partner with engineering and product leadership to ensure platform strategy is integrated into strategic decision-making.
• If you're ready to take on a high-visibility role where you'll build the team behind the platform and help shape the future of our AI-powered products, we'd love to hear from you.
• Unleash Your Potential
• When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.