Senior Director, Product Design - Ecosystem

Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

User Experience

Job Details

About Salesforce

Salesforce is the 1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About Slack & The Role

Slack is at an inflection point. We're evolving from the world's most beloved team communication tool into an AI operating system for work, where humans and agents get things done together. The developer platform is how that future comes to life: it's the ecosystem that lets builders at every scale extend Slack with agents and apps, creating them, managing them, and distributing them through the Slack Marketplace.

As Senior Director, Product Design - Ecosystem, you'll hold and continuously refine the design vision for the developer experience across Slack's platform, partnering closely with product and engineering leadership. This is a player-coach role: you'll build and grow a small team of designers while staying hands-on in the design work yourself. You'll report to the Vice President, Product Design.

The Opportunity: Defining How the World Builds on Slack

You'll own design across the platform's full arc: what agents do inside Slack, how they're built, how they're managed and discovered, and how partners bring theirs to the ecosystem. As AI redefines both how software gets built and how work gets done, you'll shape what that developer experience becomes. The open questions you'll answer:

The Agent Experience: What should agents do inside Slack, and how do people build them now that AI has changed what "building" means?

Management: How do developers and admins run a growing ecosystem of agents with confidence?

Discovery: How do people find and trust the right agents in the marketplace?

Partners: How do we host partners like OpenAI, Anthropic, Cognition, and GitHub so their agents feel native to Slack?

Responsibilities

• Design Vision: Hold and continuously refine the long-range design vision for the platform, in close partnership with product and engineering leadership
• End-to-End Platform Design: Drive design across the full developer lifecycle: defining what agents do in Slack, agent creation, install and management, and marketplace discovery
• Partner Experience: Shape how partners building on Slack (OpenAI, Anthropic, Cognition, GitHub, and more) bring their agents into the ecosystem
• Hands-On Craft: Contribute directly to the design work as a player-coach, setting the craft bar for the team
• Team Leadership: Grow and develop the platform design team, owning staffing and career development for the designers on it
• Minimum Qualifications
• 10+ years of product design experience, including work on developer-facing or highly technical products
• Experience managing and growing design teams
• Hands-on experience with AI and vibe-coding tools, and a solid understanding of developer workflows
• A track record of partnering with product and engineering leadership to define and refine product direction through design
• Preferred Qualifications
• Experience designing marketplace or agent-discovery experiences
• Experience bringing third-party agentic experiences into a product
• Experience designing multiplayer or collaborative use cases
• Deep familiarity with Slack's platform surfaces and how its ecosystem works
• What Makes This Role Different
• This role combines the altitude of owning a platform's design vision with the hands-on latitude of a builder. You'll shape how developers build on Slack in an era where the nature of "building" itself is changing, and you'll grow the team doing that work.
• Unleash Your Potential
• When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.