Recruiting Coordinator

Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

About Futureforce University Recruiting

Our Futureforce University Recruiting program is dedicated to attracting, retaining and cultivating talent. Our interns and new graduates work on real projects that affect how our business runs, giving them the opportunity to make a tangible impact on the future of our company. With offices all over the world, our recruits have the chance to collaborate and connect with fellow employees on a global scale. We offer job shadowing, mentorship programs, talent development courses, and much more.

Job Category

Employee Success

Job Details

About the company

The company is the 1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping the company's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of the company.

Role Description:

In the Recruiting Coordinator role you will successfully partner with both our Talent Delivery and Hiring teams in order to provide best in class candidate experience. You will be a subject matter expert in all areas of the interview lifecycle and will use your expertise to influence and drive an optimum interview experience for all partners. This is a high-impact role which will provide exposure to all business units within the company at both a regional and global level. In addition to interview scheduling, this role will provide the opportunity to get involved in high potential projects thus maximizing opportunity for internal growth.

Responsibilities

• Responsible for the Interview Scheduling Process across multiple business units at both a regional & global level. This includes (but is not limited to) scheduling and coordinating phone, virtual, panel and onsite interviews varying in degrees of complexity.
• Manage all logistics for the interview process, inclusive of coordinating travel (flights & accommodation) & processing candidate reimbursements. This role will also be accountable for greeting candidates for onsite interviews as per the RC’s designated office hub. All will be done whilst ensuring both candidate and hiring team experience remain top of mind.
• Play a critical role in terms of interview compliance. Audit all Employment Agreements pre issuing to candidates and ensure Background Investigations are completed in a timely fashion and in advance of candidate start date
• Build strong partnerships with multiple recruiters and hiring managers (across all levels of the business). Act as a thought partner and become a subject matter expert with your function and teams to troubleshoot challenges, influence the hiring process and drive a positive candidate experience
• Strong ability to prioritize multiple tasks across different business units / regions. This is undertaken whilst maintaining efficiency, equity and experience in a fast paced environment.
• Ability to master our applicant tracking system, recruiting tools & systems and organizational products (including but not limited to Workday, Goodtime, Google Suite & Slack)
• Contribute to both regional and global team wide projects aligned to the Global RC vision
• Leverage Tableau & RC dashboards to provide meaningful insights to recruiting partners & stakeholders. Ability to educate hiring teams / recruiters on best scheduling practices in order to meet global scheduling SLAs

Requirements

• A team player at heart. Consistently seeking for opportunities to collaborate with team members (both regionally & globally) in order to drive forward the success of the Recruitment Coordinator team
• Great communication skills, interpersonal skills, and experience interfacing with cross-functional stakeholders of all levels in alignment with our core values
• Strong passion for delivering best in class Recruiting Experience / Customer Service (inclusive of hiring teams, candidates & Talent Delivery Partners)
• High attention to detail & organizational skills. Ability to identify high priority items amongst competing tasks and pivot focus accordingly
• Growth mindset and innovative outlook in order to navigate change with resilience and proactively look for solutions
• Ability to give and receive feedback aligned to our High Performance Culture Framework
• Demonstrate self sufficiency and resourcefulness to problem solve and execute when faced with uncertainty or ambiguity
• Preferred Qualifications
• 1+ years of experience in a customer/client facing industry
• 1+ years of experience in an operational or administrative role
• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).
• This position is only eligible for previous Futureforce Intern and YearUp Candidates.
• Unleash Your Potential
• When you join the company, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.