Recruiter

Description

Hi. We’re Hummingbird.

We’re elevating patient access so patients can get healthcare how, when, and where they need it. We partner with healthcare systems to transform how patients access care, enabling their providers to focus on what matters most – caring for patients. By managing patient access as a technology-enabled service, we help health systems stabilize costs and improve patient experience while creating good jobs that attract and retain talent in the industry. Our team of experts is obsessed with the connection between the people, processes, and technology that make healthcare organizations hum. Join us and help build the healthcare experience we want for our communities, our families, and ourselves.

Help us build the team that patients count on when they call for care.

As part of a team of recruiters at Hummingbird, you'll participate in full-cycle recruiting for Patient Access Specialists and Triage Nurses, the team members patients reach first for everyday needs like booking an appointment, requesting a refill, getting clinical advice, or getting help logging into their patient portal.

You'll work alongside other recruiters to manage a high volume of requisitions and candidates, using structured interview and selection practices to keep hiring consistent and moving quickly. You'll partner closely with hiring managers to clarify requirements, keep the process on track, and advise on best hiring practices. You'll bring a sharp eye for process improvements, volunteering where we could adapt our work. This is fast-moving work, and it suits people who can prioritize independently, adapt quickly as priorities shift, and keep things moving without waiting to be told what's next.

Responsibilities

• Manage end-to-end recruiting for high-volume hiring, from intake through offer execution.
• Partner with recruiting leadership and hiring managers to clarify role requirements, set process expectations, and keep hiring on track.
• Apply structured interview and selection practices to ensure consistent, defensible hiring decisions across a high volume of candidates.
• Coordinate sourcing efforts and manage candidate pipelines through the applicant tracking system.
• Evaluate candidates against role requirements for Patient Access Specialist and Triage Nurse positions, including technical skills and behaviors.
• Identify bottlenecks or inefficiencies in the hiring process and recommend improvements to keep pace with volume.
• Track requisition status and candidate progress, flagging risks to hiring timelines early.
• Maintain clear documentation of hiring decisions and candidate communication throughout the process.
• The Details
• Employment Eligibility: Candidates must be legally authorized to work in the United States without sponsorship
• Work Location: Remote. You must work from a location within the United States with consistent internet service.
• Work Type: Full-time
• Compensation: Expected range is $70,000 - $92,000. New hires usually start between $70,000 and $85,000, depending on experience and internal equity.
• Benefits: Comprehensive medical, dental, and vision coverage; paid time off; 401(k); parental leave; career development support; and more
• Required & Desired Skills
• What You'll Bring
• 2+ years of full-cycle recruiting or talent acquisition experience across multiple roles or functions or equivalent experience in people-facing roles that require strong task management and tailored communication.
• Proficiency with applicant tracking systems and structured interview and selection practices.
• Experience partnering with hiring managers to clarify requirements and manage hiring timelines.
• Comfortable managing a high volume of requisitions and candidates at the same time.
• Clear written and verbal communication skills, with the ability to explain hiring decisions and next steps to stakeholders who weren't in the details.
• Sound judgment in applying structured hiring practices consistently across roles.

Requirements

• Experience recruiting for contact center or high-volume healthcare roles.
• Experience navigating Workday ATS.
• Experience contributing to improvements in recruiting processes, tools, or workflows.
• Comfort working in a fully remote, fast-paced environment.
• What Helps You Shine
• Please note that we use both your resume and your written and oral communication throughout the hiring process to understand your fit for this role.
• Thoughtful, clear responses help us see your attention to detail, your professionalism, and your ability to communicate with care, all skills that are essential for success on our team.
• Please Note: The seniority level of this position may be adjusted during the recruitment process based on candidate skills and experience.
• A Note on Authentic Interviews
• We believe the best hiring conversations are real ones. Notes are welcome, and jotting things down during the call is completely fine. What we ask is that you don’t use AI tools or similar assistance to generate your responses in real time. We’re genuinely trying to get to know you: how you think, how you communicate, and what you’ve experienced. That connection matters to us, and it’s hard to find when answers are scripted rather than interactive.
• We’re a team that makes healthcare more human. We’d love to meet the person behind your application.
• The Hummingbird Approach
• We value a team that brings diverse perspectives and experiences to the work we do. While there are many ways to do this, people who are successful at Hummingbird:
• Lead with Respect by valuing kindness and working to actively foster an environment of inclusion and respect.
• Embrace Growth and seek out learning and growth for themselves and support those around them in their growth journey. They bring curiosity and an openness to innovation to all their interactions.
• Bring a Win Together mentality by approaching conflict directly, listening carefully, and seeking to understand. They problem-solve with the goal of finding successes, not trade-offs, for all involved.