Graduate Engineer

Description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

We are looking for a self-motivated graduate to help move forward the next generation public safety experience, and to work with a team of experienced professionals to enable mission critical services and solutions. This is a great opportunity to get your career started in a global iconic organization.

The Motorola Solutions Graduate Program is an intense and engaging program which involves collaborating and working within a fast-paced team of software, network, and system engineers. This includes implementing and testing solutions for a variety of mission critical applications and systems. Motorola Mission Critical Systems use multi-vendor products and are deployed globally. The successful candidate will be given the opportunity to work with evolving technologies such as cloud, security and radio communications.

The Graduate Engineer will report functionally to the Engineering Manager / Team Lead and work closely with cross-functional teams to develop, support and continuously improve Motorola systems.

The role requires strong working relationships with internal engineering and operations teams, customers and subcontractors, with clear communication of priorities, technical risks, incidents and resolutions.

Key working relationships include:

Engineering Manager / Team Leads

Operations Managers and Service Delivery Managers

NOC, operations and field engineers

Customer and subcontractor representatives

Pre-sales, sales and Motorola subject matter experts

Scope of Responsibilities:

Manage day to day operations, IT system administration and maintenance tasks to ensure the smooth operation of the managed services projects.

Work alongside with a Senior Engineers as an escalation point for the Network Operations Control Centre (NOCC) staff or Field Engineers when necessary

Work with IT hardware within our own and customer data centers

Provision and configure VMs for the virtual infrastructure

Working with cloud technologies (Azure) as well as virtualized on-prem solutions

Ensure systems are secure and protected

Develop, implement and maintain procedures to measure and track service performance/quality

Any other ad hoc IT related tasks including cabling and installation of devices

Interact with a wide range of technical and non-technical stakeholders

Provide short and long term in-depth analysis and investigation of problems

Follow work instructions, procedures and policies (surveillance, analysis and testing)

Improve automation and efficiencies of deployment models for application servers and network appliances

Conduct network testing, integration and troubleshooting under guidance

Attend Technical training sessions

Provide Interoperability support (3rd party applications/platforms)

Other duties as assigned by the Engineering Manager or other applicable staff

Basic Requirements

General Education:

Bachelor's degree in Electrical or Electronics or Computer Science, or related discipline

Industry certification is desirable but not mandatory (networking/cloud or any security related certificate)

Professional Experience

Understanding of IT and RF systems (i.e. coursework/projects, research, internships, or other practical experience outside of schoolwork (including hobbies).

Working proficiency in verbal and written English

Knowledge of IT Infrastructure either via course work or practical experience

Interest to learn scripting, application frameworks, virtualization, cloud, infrastructure and networking.

Personal Attributes:

Strong analytical, debugging and problem-solving skills with a systematic and investigative mindset.

Excellent written, verbal and interpersonal communication skills.

Collaborative and able to work effectively both independently and as part of a cross-functional team.

Adaptable, self-motivated and eager to learn new technologies in fast-paced environments.

Customer-focused with a strong commitment to reliability, quality and service excellence.

Well-organised, with strong planning, prioritisation and ownership of tasks through to completion.

Professional, proactive and integrity-driven when engaging with customers, colleagues and subcontractors.

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

New Grad

Referral Payment Plan

No