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The company is six people at an eight-figure annualized run rate. Customer demand is growing faster than we can handle.
A customer messages us. You understand the real problem, reproduce it, fix the code, ship the solution, and make sure it works.
You do not forward tickets.
Responsibilities
- Work directly with customers every day
- Debug and solve their hardest problems
- Build integrations, features, fixes, and internal tools
- Turn repeated customer pain into product improvements
- Learn the entire the company stack extremely fast
- Use agents aggressively to ship faster
- Find the most important fire and own it until it is dead
- Who can apply
- Your startup must no longer be your full-time focus. We want someone ready to commit completely to the company.
- We specifically want founders because you already understand:
- Customers do not care whose responsibility something is
- The correct job changes every hour
- Speed matters
- Nobody is coming to save you
- The mission comes first
- The environment
- San Francisco. In person. Extremely intense.
- We are building a championship team. We care deeply about each other, tell each other the truth, and hold extremely high standards.
- If you want remote work, predictable hours, or a narrow engineering role, do not apply.
- Experience: 3+ years
- Visa: US citizen/visa only