eLearning Designer

Description

Fieldguide is establishing a new state of trust for global commerce and capital markets. We enhance trust by augmenting the work of assurance and audit practitioners with AI agents. Put simply, we build software for the people who enable trust between businesses.

We are based in San Francisco and built as a remote-first company. We have raised over $125M in venture funding from top investors including Goldman Sachs, Bessemer Venture Partners, 8VC, Floodgate, Y Combinator, Justin Kan, and Elad Gil. More than 50% of the top-100 CPA firms are customers, including several Big 4 firms, with an industry-leading NPS to match.

We value diversity, both in backgrounds and in experiences. We need people from all backgrounds and walks of life to help build the future of audit and advisory. Fieldguide's team is inclusive, driven, humble and supportive.

About the Role

Fieldguide University is our customer-facing learning platform. It is a product-adjacent learning system that reduces time to value, drives feature adoption, and removes preventable friction from the customer lifecycle. Courses are persona-driven, so an admin configuring frameworks and a first-year associate testing controls get different learning experiences, not the same product tour.

We are looking for an eLearning Designer , who owns the production-heavy parts of course building including visual design, interactive elements, and multimedia. The remaining customer education team will continue to own product knowledge, learner personas, and course goals. It is a collaboration between domain experts and a learning production specialist.

Responsibilities

• Own course production end to end. Take product documentation and subject matter expert input, and turn it into a visually polished, interactive, pedagogically sound course. You write the learning script, storyboard the screens, design the visuals, build the interactions, and publish in WorkRamp.
• Write for learners, not readers. Shape technical documentation into on-screen copy with the right length, tone, and chunking. Define measurable learning objectives for each module alongside the subject matter expert.
• Build the interactive layer. Knowledge checks, scenario-based activities, and exercises that give each course a real balance of reading and doing. Make sure every interaction serves the learning goal and works across delivery contexts.
• Establish a visual design language for Fieldguide University. There is no design system for course content yet. Creating a reusable one is an explicit deliverable of the first engagement, not a nice-to-have.
• Build and QA in the LMS. Structure course hierarchy, configure settings, produce landing pages and banners, and QA formatting, links, and presentation before publication.
• Write assessments . Multiple-choice and other question types aligned to learning objectives, configured in WorkRamp with scoring and certification logic.
• Push back. If a module is too long, a concept is unclear, or a proposed interaction does not serve the learner, say so. We want a peer collaborator, not an order-taker.
• What You Are:
• 3+ years designing and developing eLearning courses, with a portfolio that shows production quality and visual design capability.
• Strongly preferred: hands-on experience in audit, advisory, or accounting, whether as a practitioner, a trainer or L&D specialist inside a firm.
• Familiarity with CPE requirements is a strong plus.
• Nice to have – B2B SaaS or technical product context, experience building learning content for an AI-native product, and comfort producing screen recordings and product screenshots from a live application.
• Proficient in a major authoring tool. Articulate Storyline, Articulate Rise, Adobe Captivate, or similar. WorkRamp familiarity is a plus but learnable. General LMS experience is what matters.
• Strong visual design skills applied to learning. You understand how to design for on-screen reading, interaction, and learner attention.
• You work well with subject matter experts. You can run an SME interview, synthesize documentation, and come back with a structure that holds up.
• Enough instructional design background to write learning objectives, build storyboards, and flag problems with content architecture.
• Deep ID methodology is not the main requirement. We handle learning strategy and needs analysis internally. We need someone who can make things, and make them well.