Confirmed Backend Engineer - Care

Description

About BlaBlaCar

BlaBlaCar is the world’s leading community-based travel app enabling 27 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees counts over 50 nationalities and is spread across our 5 global offices, 30% working fully remotely.

We are looking for a Confirmed Backend Engineer to join the Care team at BlaBlaCar.

As part of the Corporate Services pillar, your mission will be to empower our Community Relations Team (CRT) with the tools they need to have a 360-degree view of the user journey across our platform.

The Care team's primary objective is to build "Phoenix," our new, comprehensive back-office system. This service aggregates data from all other teams and supply lines (train, carpool, and bus), while also providing critical action capabilities regarding our users, such as account blocking and content moderation.

Your role will be to contribute to the creation of this unified back-office and to ensure our customer relation agents can operate seamlessly.

You will work within a multi-stack team of 3 Backend & 1 Frontend Engineer. You will collaborate closely with the Community Relations Team (CRT) as well as with Product Managers from other teams to best define needs and ensure seamless integration across the company.

Your Responsibilities

Design, build, and evolve the services of the BlaBlaCar Backoffice

Maintain some strategic user features like the claim management and reporting systems of the BlaBlaCar platform

Take full ownership of substantial features, from technical design and implementation to deployment and monitoring

Collaborate with the Product Manager and other engineers to refine requirements and translate business needs into robust technical solutions

Uphold and improve the team's code quality standards, providing detailed feedback and mentorship through code reviews

Document the solutions we build and ensure our APIs and services are well understood by consumer teams

Your Qualifications

You have solid experience from companies with a strong engineering culture, within a growth context

You have a solid knowledge of the Java language and ecosystem, and have good foundations in software architecture

You have hands-on experience with Git, Docker, Kubernetes, and monitoring solutions (Datadog)

You have significant experience building, deploying, and operating Backend microservices in a production environment

You value a product-oriented mindset and are focused on delivering business impact when designing software

You feel comfortable making technical choices and balancing business needs with technical constraints

If you don't meet 100% of the qualifications outlined above, tell us why you'd still be a great fit for this role in your application!

What we have to offer

Hybrid position : 2 days at the office per week

50% healthcare coverage (Alan)

4 additional weeks on top of legal maternity/paternity leaves

Financial support for home office equipment

Minimum 25 days holiday per year

Local meal plan policy (Swile card)

50% transportation paid (Forfait Mobilité Durable)

Free unlimited carpooling & bus rides

Personal growth via trainings, mentorship, and internal mobility programs

Employee Stock ownership plan

Regular team building events

1 day off per year to test our product

Interested in joining the ride?

a 45-min video-call with Chloé, Talent Acquisition Manager, to get to know you, understand your career expectations and answer your questions

a 60-min video-call with Rémi, Engineering Manager, to discuss your experience and share more details about the squad

a 90-min live coding session with Software Engineers

a 60-min design interview with Software Engineers

a 30-min video-call with Camille, Head Of Corporate Services, for vision fit and rounding off the process

BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.