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Omnicom Precision Marketing
Job Function:
People and Culture
Job Subfunction:
Talent Acquisition
About the Role
Critical Mass is seeking a strategic Associate Director, Talent Acquisition to lead and scale our recruitment efforts across North America and EMEA, with primary focus on building world-class talent acquisition operations. This is a key role responsible for developing and executing regional hiring strategies, leading process optimization initiatives, fostering strong partnerships with internal and external stakeholders, and driving the success of a high-performing global recruitment team.
You'll work in a dynamic, creative environment where innovation and collaboration are valued, and where building exceptional teams and streamlined processes directly impact our regional growth.
What You'll Own
Develop Regional Strategy & Process Architecture – Create and execute global talent acquisition strategies aligned with global goals. Design scalable recruitment workflows that enable efficient team operations.
Build Strong Candidate Pipelines – Source talent proactively across North America. Develop deep market knowledge and establish repeatable sourcing frameworks that scale.
Workday Platform Leadership – Own Workday Recruiting optimization , data integrity, and team enablement documentation.
Partner Strategically – Collaborate with business leaders to understand hiring needs and provide talent market insights. Be the trusted advisor on recruitment best practices.
Lead & Develop Your Team – Coach and lead a team of 5 Global TA Specialists . Foster a culture of accountability, continuous improvement, and career growth. Provide clear expectations and regular feedback.
Track & Optimize Performance – Monitor recruitment KPIs (time-to-fill, cost-per-hire, quality-of-hire). Use data-driven insights to improve effectiveness and inform strategy.
Champion Employer Branding – Build Critical Mass's reputation as an employer of choice in the digital agency space
What You Bring
5+ years of full-cycle recruitment experience, preferably in high-growth or digital agency environments
3+ years of experience leading and scaling recruitment teams across geographies
Deep understanding of the NAM talent market, including sourcing channels, employment regulations (US & Canada), and cultural nuances
Workday Recruiting expertise required process design, and reporting
Proven process design and operational improvement mindset
Strong stakeholder management skills and ability to influence at all organizational levels
Excellent analytical, communication, and documentation skills
Genuine passion for building teams, developing talent, and creating efficient processes
Hybrid, 3 days a week in the office
Omnicom
Offices in Calgary, Canada, Toronto, Canada
Also hiring in New York, United States, Chicago, United States, Atlanta, United States and 19 more places
3 of their 307 open roles are remote
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